Audit Training
Increasingly all operators in the pharmaceutical markets are subject to audits and inspections, developing a robust audit capability within your business is an invaluable tool in managing these visits. Whether you work to GDP or ISO standards, it is a requirement that audits are carried out either internally or at the premises of your key suppliers to confirm compliance. The role of the auditor is not only to confirm compliancy, but is key to the improvement of processes across the company. Internal or external process audits should be planned and carried out by trained personnel with a sound audit knowledge to enable them determine the effectiveness of the quality system against the standard or directive or to the procedures in place. Quality Systems also require an internal audit program, a properly trained member of your team will make these essential task more meaningful and of greater value to your business. We can provide a training program that give practical information on how to plan, conduct report and follow up both internal and supplier audits. Our courses are highly interactive and informative and can be tailored to your particular circumstances. If you are interested in an audit training course then please do contact us to discuss your requirements.
Why Consider Us for Your Audit Training?
We have a number of trained and experienced auditors from several disciplines who can provide relevant training for your business. We provide a personal and bespoke service to fit your needs.
Our Audit Training Includes
- An overview of Quality Systems and the 8 principals
- Plan, Do, Act, Check quality management principal
- An overview of Risk Assessment & Change Management
- Training and workshops on how to plan, perform and report the findings of a process audit
- Non-compliance reporting
- CAPA and CAPA review
Who Should Attend?
- Personnel who are responsible for the planning and implementing internal or external audits
- Management & Team Leaders who work within an quality driven environment and would like to improve practices
Upcoming Courses
Testimonials
“A really useful day.”
Martin – Course Rating 10/10
“Very informative training day.”
“Highly recommended”
“This is the pharma cogent course “ronseal” excellent through the whole process”
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
A lot of valuable information to digest.
Thank you
Anna Drys – Oxford Hospital
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny!
Pharmaceutical Wholesaler Client
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
Very impressed, covered the majority of topics.
James Weston – Orderline
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.”
Cogent Online Training – March 2022
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities.
Isatec on site training – Andrew King
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement.
Shirley Clifton – Ashford and St Peters Hospital
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“Very clear, simple to follow. Interactive. Helpful.”
Ade – Rating 9/10
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an
audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more
interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so
much from the past few days, more than I actually realised that I would. Thank you!” February 2021
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged
interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in
terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout.
There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments
looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life
scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
” Very interesting presentation which allowed me to gain a proper overview of the GDP process”
Jack – Course Rating 9/10
“The API training course provides a good framework foundation focused on API distribution.
I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me.
I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company.
.” Yu Wang, Donglun Ltd – API Training, July 2021
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees.
Overall I enjoyed the course and found it far less overwhelming than I expected.
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.”
Andrew King – Course rating 9/10
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
“Excellent from start to finish – 5 stars !”
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.”
Kalpesh Patel – Course Rating 9/10
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.”
Anonymous – Course Rating 8/10
“Excellent delivery and trainer is very knowledgeable.”
Anonymous – Course Rating 10/10
Very good content and well presented.
I found the course on Training to be a responsible person to be a very well thought and structured course which gave me the roles and resources to come away understanding the training given. It was very informative, topical and saved me time and money trying to wade through a minefield of work to become a responsible person – Jackie is highly qualified and delivers an excellent course, would highly recommend to anyone looking at wholesaling.
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.”
Dr. Parry – Course Rating 10/10
“Brilliant training provided, answered all questions.”
Ashish Morar – Course Rating 10/10
Informative & Interactive. Thank you.
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.”
Megan – Course Rating 10/10
” Very fun, interactive course. Trainer was very approachable.”
Farhan Masoud – Course Rating 9/10
“Excellent, personable and very informative”
Anonymous – Course Rating 10/10
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
The day was fun and I enjoyed the review of GDP requirements!
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.”
Craig Buzzard – Course Rating 9/10
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
“Covered all questions i had. I left with full knowledge on the topic.”
Anonymous – Course Rating 8/10
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
“Good Training day, thank you.”
Course Rating 10/10
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations.
Vicky Muir
QA/RA Manager
Vygon
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
Very interesting presentation which allowed me to gain a proper overview of the GDP process.
Isatec on site training – Jack Shock
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
“Very Informative. Great handouts to take away. Thanks”
Megan – Course Rating 10/10
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.”
Bill Castle – Course Rating 9/10
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
Very informative. Thank you.
“Excellent trainer, very informative.”
Anonymous – Rating 10/10
“Very helpful, clear, and precise. Thank you.”
Rachel Wicks – Course Rating 10/10
“The training was informative, covering all areas.”
Anonymous – Course Rating 10/10
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
“Lot’s of information and keeps you engaged.”
Abbey Tullett – Course Rating 10/10
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
“Very informative course. Well worth attending.”
Dave Smith 9/10
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“Excellent training, thorough explanations and enjoyable throughout.”
David Lane – Course Rating 9/10
“Very well presented and detailed course. A lot of my questions were answered.”
Anonymous – Course Rating 9/10
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
Good knowledge and practical insight into the requirements.
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again.
Tracy Tollervey from CPG – Logistic.
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System.
During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service.
I would highly recommend PCL to any business for peace of mind and sound professional advice.
Ben Funnell
Director
Universal PS
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
“Nice Chap, explained everything in an easy to understand manner!”
Andrew Kruinlger – Course Rating 10/10
” There was a lot to take in, the course was very detailed”
John Sie Han Woag – Course Rating 9/10
Lots of information and keeps you engaged.
Isatec on site training – Abbey Tullett
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.”
Suzi – Course Rating 8/10
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
VAT Reg. No GB842081055
Company Reg. No. 4469518
Phone: 01252 375362