Audit Training
Increasingly all operators in the pharmaceutical markets are subject to audits and inspections, developing a robust audit capability within your business is an invaluable tool in managing these visits. Whether you work to GDP or ISO standards, it is a requirement that audits are carried out either internally or at the premises of your key suppliers to confirm compliance. The role of the auditor is not only to confirm compliancy, but is key to the improvement of processes across the company. Internal or external process audits should be planned and carried out by trained personnel with a sound audit knowledge to enable them determine the effectiveness of the quality system against the standard or directive or to the procedures in place. Quality Systems also require an internal audit program, a properly trained member of your team will make these essential task more meaningful and of greater value to your business. We can provide a training program that give practical information on how to plan, conduct report and follow up both internal and supplier audits. Our courses are highly interactive and informative and can be tailored to your particular circumstances. If you are interested in an audit training course then please do contact us to discuss your requirements.
Why Consider Us for Your Audit Training?
We have a number of trained and experienced auditors from several disciplines who can provide relevant training for your business. We provide a personal and bespoke service to fit your needs.
Our Audit Training Includes
- An overview of Quality Systems and the 8 principals
- Plan, Do, Act, Check quality management principal
- An overview of Risk Assessment & Change Management
- Training and workshops on how to plan, perform and report the findings of a process audit
- Non-compliance reporting
- CAPA and CAPA review
Who Should Attend?
- Personnel who are responsible for the planning and implementing internal or external audits
- Management & Team Leaders who work within an quality driven environment and would like to improve practices
Upcoming Courses
Testimonials
“Excellent, personable and very informative”
Anonymous – Course Rating 10/10
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.”
Anonymous – Course Rating 8/10
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
Informative & Interactive. Thank you.
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
“The API training course provides a good framework foundation focused on API distribution.
I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me.
I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company.
.” Yu Wang, Donglun Ltd – API Training, July 2021
Another great session by Steve . Unlicenced Mediciens – October 2025
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
“Very informative training day.”
“Highly recommended”
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you.
Marie Wakeham – Course Rating 9/10
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.”
Andrew King – Course rating 9/10
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations.
Vicky Muir
QA/RA Manager
Vygon
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
“Great Presentation, very informative.”
Roshni Rutton-Patel – Course Rating 10/10
“Very informative and lots of opportunity to ask questions and speak with other people on the course.”
Megan – Course Rating 10/10
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.”
Dr. Parry – Course Rating 10/10
“This is the pharma cogent course “ronseal” excellent through the whole process”
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.”
Kalpesh Patel – Course Rating 9/10
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
Very interesting presentation which allowed me to gain a proper overview of the GDP process.
Isatec on site training – Jack Shock
” Very interesting presentation which allowed me to gain a proper overview of the GDP process”
Jack – Course Rating 9/10
I have really enjoyed the training. Zul is a very good communicator and very approachable. 🙂
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
” There was a lot to take in, the course was very detailed”
John Sie Han Woag – Course Rating 9/10
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.”
Cogent Online Training – March 2022
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
“Lot’s of information and keeps you engaged.”
Abbey Tullett – Course Rating 10/10
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.”
Course Rating 6/10
“Excellent refresher, very informative. Thank you.”
Addy Mohammed – Course Rating 10/10
“Very clear, simple to follow. Interactive. Helpful.”
Ade – Rating 9/10
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
“Many thanks to Brain the trainer”
Wagdi Moussa – Course Rating 9/10
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’
Jon Barden
“A very small group (2 of us attending) but this was excellent! Very interactive course, very informative. Gained a lot of information to take away. Thank you very much.”
Jane Lytwynchuk – Course Rating 10/10
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export”
Anonymous – Rating 9/10
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended”
Anonymous – Course Rating 9/10
Very informative and delivered well. It was a good introduction into a subject I haven’t dealt with before.
Jackie kept the course “light & breezy”
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.”
Philip Hodgkinson – Course Rating 10/10
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.
Isatec on site training – Bill Castle
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
“Really well presented and explained. Have a much better understanding of a very involved subject.”
Vicky Stones 10/10
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.”
Bill Castle – Course Rating 9/10
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with
grace and patience – December 2020
“Excellent from start to finish – 5 stars !”
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
Very impressed, covered the majority of topics.
James Weston – Orderline
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“Brilliant training provided, answered all questions.”
Ashish Morar – Course Rating 10/10
The day was fun and I enjoyed the review of GDP requirements!
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.”
Megan – Course Rating 10/10
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
Lots of information and keeps you engaged.
Isatec on site training – Abbey Tullett
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
“Excellent trainer, very informative.”
Anonymous – Rating 10/10
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again.
Tracy Tollervey from CPG – Logistic.
“Excellent course, trainer and material were superb.” – KT, Hameln Pharma Ltd – Cogent RP Training – April 2024
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.”
Catherine Hodges – Course Rating 10/10
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities.
Isatec on site training – Andrew King
Very good content and well presented.
“Very informative course. Well worth attending.”
Dave Smith 9/10
A BIG thank you! The course content was excellent and thoughtfully structured, making it both engaging and easy to follow.
– Cogent – May 2025
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.”
David Briggs – Course Rating 9/10
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
“Very Informative. Great handouts to take away. Thanks”
Megan – Course Rating 10/10
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement.
Shirley Clifton – Ashford and St Peters Hospital
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
“Nice Chap, explained everything in an easy to understand manner!”
Andrew Kruinlger – Course Rating 10/10
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged
interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in
terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout.
There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments
looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
“A lot of valuable information to digest! Thank you.”
Anna Drys – Course rating 9/10
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
Jackie’s training delivery was excellent, very detailed but also relaxed. She demonstrated outstanding SME knowledge delivered at a steady pace & I would fully recommend this training to others – GDP Auditor training 21.01.2026
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
I found the course on Training to be a responsible person to be a very well thought and structured course which gave me the roles and resources to come away understanding the training given. It was very informative, topical and saved me time and money trying to wade through a minefield of work to become a responsible person – Jackie is highly qualified and delivers an excellent course, would highly recommend to anyone looking at wholesaling.
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
VAT Reg. No GB842081055
Company Reg. No. 4469518
Phone: 01252 375362