Understanding GPhC Guidance for Online Pharmacies
Our Understanding GPhC Guidance for Online Pharmacies – Online Training will give you an overview of the GPhC and CQC guidance governing online pharmacy businesses. Whether it’s a online doctor service or an online pharmacy service, this training will help you to understand how to implement the standards required for your business model. This training is beneficial for anyone looking to start an online pharmacy business. It is also ideal if you are an existing online pharmacy and looking to improve your standards and compliance. You will learn about risk management and what the common failings have been found with recent GPhC inspections so you can be proactive and successfully pass an inspection.
Why consider us for this training
The online pharmacy sector is now becoming a highly regulated area especially due to the rise in online pharmacy businesses starting over the last couple of years during the pandemic. Tighter regulations are in place also due to the recent poor inspections of these business models raising concerns of safety. This training will allow you to be inspection ready and compliant with all the up to date guidance and regulations. It will allow you to be proactive by learning what current short comings having been found by the regulators and how you can avoid them in your own business. Pharmacy Consulting Ltd has experienced trainers who have hands on experience with online pharmacy businesses so you will be trained by someone who has worked in this sector personally.
Our Understanding GPhC Guidance for Online Pharmacies Course Includes
- Understanding different online business models
- Overview of GPhC and CQC guidance
- Medicines Management
- Patient safety concerns
- Common failings of online pharmacies
- Findings of recent inspections
- What standards are being failed
- Who is responsible for what
- Q&A session
Upcoming Courses
Please contact us for more details.
- Understanding GPhC Guidance for Online Pharmacies – Online Training on 9 September 2026
- Understanding GPhC Guidance for Online Pharmacies – Online Training on 10 December 2026
Testimonials
Very informative. Thank you.
Katie Wenlock - Link Medical
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
Bespoke CD Training - September 2024
“Great Presentation, very informative.” Roshni Rutton-Patel – Course Rating 10/10
GDP & RP Training
“Excellent delivery and trainer is very knowledgeable.” Anonymous – Course Rating 10/10
GDP & RP Training
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
Cogent - April 2021
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
Relatable and Understandable Content
“Very Informative. Great handouts to take away. Thanks” Megan – Course Rating 10/10
Export Training
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
Ross Johnston from Survitec
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
Cogent Gold Standard Training
” Very fun, interactive course. Trainer was very approachable.” Farhan Masoud – Course Rating 9/10
GDP & RP Training
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
Testimonial from a Pharmacist Trainee
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.” Justin – Course Rating 9/10
GDP & RP Training
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny! Pharmaceutical Wholesaler Client
GDP/RP Training Course
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.” Mr Sanjay Budhdeo – Course rating 10/10
GDP & RP Training
I found the course on Training to be a responsible person to be a very well thought and structured course which gave me the roles and resources to come away understanding the training given. It was very informative, topical and saved me time and money trying to wade through a minefield of work to become a responsible person – Jackie is highly qualified and delivers an excellent course, would highly recommend to anyone looking at wholesaling.
Chapelle RaoulStowhealth
‘Really informative, knowledgeable and interactive. Would recommend.’ Rachel Bown
GDP/RP Training
Very good content and well presented.
Andrew Galloway
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.” Bill Castle – Course Rating 9/10
GDP Training
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
David Jacobs from The DX
“Excellent course and extremely practical.” Online Cogent, March 2021
Cogent - March 2021
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Testimonial from Aditya, Dartford
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
Excellent and Well Run Course
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
GDP Training
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
Alastair Farquhar
“Excellent trainer, very informative.” Anonymous – Rating 10/10
Export Training
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
Training Course Attendee
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence. Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
Testimonial from Eva Böllinghaus Pharmacist of an e-pharmacy in the UK
A BIG thank you! The course content was excellent and thoughtfully structured, making it both engaging and easy to follow. – Cogent – May 2025
Engaging and Easy to Follow
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.” Anonymous – Course Rating 8/10
GDP & RP Training
We loved your training at Niche!
Petra PageNiche Generics
Another great session by Steve . Unlicenced Mediciens – October 2025
Perfect as Always!
“Covered all questions i had. I left with full knowledge on the topic.” Anonymous – Course Rating 8/10
GDP & RP Training
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
Mahmuda Kahatun superintended pharmacist
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
Chrissie Sharman - Caligorrx
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.” Kalpesh Patel – Course Rating 9/10
GDP & RP Training
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.” Matthew – Course Rating 10/10
GDP & RP Training
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities. Isatec on site training – Andrew King
GDP/RP Training
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
Cogent (Online) - December 2021
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
Consultancy Services
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.” Craig Buzzard – Course Rating 9/10
GDP & RP Training
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
Cogent Gold Standard Responsible Person Training
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.” Dr. Parry – Course Rating 10/10
GDP & RP Training
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.” Andrew King – Course rating 9/10
GDP Training
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
Mustafa Bhaiji from Manton Pharmacy
Lots of information and keeps you engaged. Isatec on site training – Abbey Tullett
GDP/RP Training
“Excellent training, thorough explanations and enjoyable throughout.” David Lane – Course Rating 9/10
GDP & RP Training
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject. We looked long and hard for an industry expert in this field and we certainly found one in PCL. Andrew Fox DX (Group) plc
Pharmaceutical Transportation
“Really well presented and explained. Have a much better understanding of a very involved subject.” Vicky Stones 10/10
Export Training
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Cogent - July 2021
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
Testimonial from David Burns
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.” Abdirahman – Course Rating 10/10
GDP Training
Jackie’s training delivery was excellent, very detailed but also relaxed. She demonstrated outstanding SME knowledge delivered at a steady pace & I would fully recommend this training to others – GDP Auditor training 21.01.2026
GDP Auditor training
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
From Frank Carter Asante
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
Cogent - January 2021
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export” Anonymous – Rating 9/10
Export Training
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
Export Training - May 2021
“Excellent from start to finish – 5 stars !”
Cogent Gold Standard Responsible Person Training
Informative & Interactive. Thank you.
Rima Gupta from Mode Pharma
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so much from the past few days, more than I actually realised that I would. Thank you!” February 2021
Cogent Gold Standard Responsible Person Training
“A very small group (2 of us attending) but this was excellent! Very interactive course, very informative. Gained a lot of information to take away. Thank you very much.” Jane Lytwynchuk – Course Rating 10/10
GDP & RP Training
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees. Overall I enjoyed the course and found it far less overwhelming than I expected.
Cogent Gold Standard Training
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong. I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena. As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
API and Clinical Trails Training
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
Fantastic course extremely well delivered
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
GDP training from a knowledgeable trainer
“Very Informative and useful session” Rahinatu – Course Rating 10/10
Export Training
” There was a lot to take in, the course was very detailed” John Sie Han Woag – Course Rating 9/10
Export Training
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.” Catherine Hodges – Course Rating 10/10
GDP & RP
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
Audit Training
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
Haidar Al-Bukhari
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience. Abdirahamn Sheikh – Irmaan
GDP/RP Training
Very interesting presentation which allowed me to gain a proper overview of the GDP process. Isatec on site training – Jack Shock
GDP/RP Training
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
Phil LawesSuperintendent Pharmacist
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
Cogent Gold Standard Training
Sandeep has a great knowledge of the subject “A good course”. Thanks. 24/04/2019 – Guy Spires from PRS distribution
GDP/RP Training
” Very interesting presentation which allowed me to gain a proper overview of the GDP process” Jack – Course Rating 9/10
GDP Training
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future. Steven Davies Davies International Transport Limited
Logistic Business
“Very well presented and detailed course. A lot of my questions were answered.” Anonymous – Course Rating 9/10
GDP & RP Training
Steve is a great trainer and knows our contract, so it is good to have him training us all at the same time. And, thank you to him for making it engaging and enjoyable. – Cogent (Private Client Course) – April 2026
Engaging and Enjoyable
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
GDP Training - May 2021
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with grace and patience – December 2020
Cogent Gold Standard Responsible Person Training
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
Testimonial from Raj Samra
“Very informative and lots of opportunity to ask questions and speak with other people on the course.” Megan – Course Rating 10/10
GDP & RP Training
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.” Shirley Clifton – Course Rating 10/10
GDP & RP Training
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.” Cogent Online Training – March 2022
Cogent (Online) - March 2022
“Good Training day, thank you.” Course Rating 10/10
GDP & RP Training
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’ Jon Barden
GDP/RP Training
“Excellent content and delivery. Answered all questions with good detail.” Course Rating – 10/10
GDP & RP Training
Good knowledge and practical insight into the requirements.
Simon James
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
Cogent Gold Standard Training
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
Face to Face Training: Informative and Well Structured
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
Cogent Gold Standard Responsible Person
“A really useful day.” Martin – Course Rating 10/10
GDP RP Training
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
Intro to RPi Role - Aug 2021
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
CD Training - Well Structured and Relevant
“Lot’s of information and keeps you engaged.” Abbey Tullett – Course Rating 10/10
GDP Training
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
Shish from SprinBio
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended” Anonymous – Course Rating 9/10
GDP & RP Training
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.” Course Rating 6/10
GDP & RP Training
I have really enjoyed the training. Zul is a very good communicator and very approachable. 🙂
Sonia Garcia Scriano - Caligorrx
Very impressed, covered the majority of topics. James Weston – Orderline
GDP Training
Get In Touch
Get In Touch
Head Office
Address:
Wellesley House
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Farnborough
Hampshire
GU14 7QN
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Phone: 01252 375362