Licence Holder Training
Is your licence holder fully aware of their responsibilities?
Whilst it is common knowledge that the Responsible Person has a lot of responsibilities when named on the licence, the Licence holder is also named on the licence and also has responsibilities.
In some cases the Licence Holder may be someone in management who is a little more removed from the day to day activities of the business. The MHRA will expect to see the licence holder at the inspection, and they will expect them to know all their responsibilities.
We offer a short training session which has been created specifically for licence holders. We look at the legislation and what it means for the licence holder.
Do you know your responsibilities as the Licence Holder?
When you have an MHRA inspection, the inspectors will be expecting you to know all your responsibilities as the licence holder.
This course details your responsibilities, and has been designed for higher level managers and directors in the industry who may not be directly involved in the day to day running of the warehouse, to help them to obtain a more in-depth understanding of their roles and responsibilities as the licence holder.
Licence Holder Training Includes
During the course we will cover, but will not be limited to the key subject areas listed below.
- Responsibilities of the Licence Holder
- Responsibilities of the RP
- Comparison between the responsibilities of the Licence Holder and the RP
- Tasks which are the Licence Holder’s specific responsibility
Our Licence Holder Training is a 2 hour session that is hosted by one of our RPs in a small group.
Upcoming Courses
- Licence Holder Training on 14 October 2025 10:00 am
Testimonials
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.”
Philip Hodgkinson – Course Rating 10/10
“A really useful day.”
Martin – Course Rating 10/10
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement.
Shirley Clifton – Ashford and St Peters Hospital
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.”
Craig Buzzard – Course Rating 9/10
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.”
Matthew – Course Rating 10/10
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.”
Megan – Course Rating 10/10
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.”
David Briggs – Course Rating 9/10
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.”
Catherine Hodges – Course Rating 10/10
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.”
Course Rating 6/10
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you.
Marie Wakeham – Course Rating 9/10
“The training was informative, covering all areas.”
Anonymous – Course Rating 10/10
Very impressed, covered the majority of topics.
James Weston – Orderline
“Excellent from start to finish – 5 stars !”
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
“Very informative course. Well worth attending.”
Dave Smith 9/10
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
Informative & Interactive. Thank you.
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.”
Dr. Parry – Course Rating 10/10
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.”
Suzi – Course Rating 8/10
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
“Very clear, simple to follow. Interactive. Helpful.”
Ade – Rating 9/10
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an
audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more
interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so
much from the past few days, more than I actually realised that I would. Thank you!” February 2021
Very informative and delivered well. It was a good introduction into a subject I haven’t dealt with before.
Jackie kept the course “light & breezy”
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.”
Kalpesh Patel – Course Rating 9/10
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export”
Anonymous – Rating 9/10
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again.
Tracy Tollervey from CPG – Logistic.
“Very informative and lots of opportunity to ask questions and speak with other people on the course.”
Megan – Course Rating 10/10
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
“Good Training day, thank you.”
Course Rating 10/10
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
“A lot of valuable information to digest! Thank you.”
Anna Drys – Course rating 9/10
“Excellent training, thorough explanations and enjoyable throughout.”
David Lane – Course Rating 9/10
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
The day was fun and I enjoyed the review of GDP requirements!
“Many thanks to Brain the trainer”
Wagdi Moussa – Course Rating 9/10
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
“Very interactive, answered all my questions and pointers in the right direction.”
Ade – Course Rating 9/10
“The API training course provides a good framework foundation focused on API distribution.
I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me.
I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company.
.” Yu Wang, Donglun Ltd – API Training, July 2021
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
“Really well presented and explained. Have a much better understanding of a very involved subject.”
Vicky Stones 10/10
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
“Excellent course and extremely practical.” Online Cogent, March 2021
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.
Isatec on site training – Bill Castle
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
Good knowledge and practical insight into the requirements.
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
“Brilliant training provided, answered all questions.”
Ashish Morar – Course Rating 10/10
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees.
Overall I enjoyed the course and found it far less overwhelming than I expected.
“Lot’s of information and keeps you engaged.”
Abbey Tullett – Course Rating 10/10
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended”
Anonymous – Course Rating 9/10
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
‘Really informative, knowledgeable and interactive. Would recommend.’
Rachel Bown
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
” Very fun, interactive course. Trainer was very approachable.”
Farhan Masoud – Course Rating 9/10
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
Sandeep has a great knowledge of the subject “A good course”.
Thanks.
24/04/2019 – Guy Spires from PRS distribution
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
“Excellent content and delivery. Answered all questions with good detail.”
Course Rating – 10/10
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life
scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
“Excellent training sessions provided. I have thoroughly enjoyed and learned in all sessions. Steven presented and taught the content very well and was very knowledgeable about all topics, and supported further with any adhoc questions through the training. Thank you :)” – Cogent RP Training – April 2024
“Covered all questions i had. I left with full knowledge on the topic.”
Anonymous – Course Rating 8/10
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations.
Vicky Muir
QA/RA Manager
Vygon
We loved your training at Niche!
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
“Very helpful, clear, and precise. Thank you.”
Rachel Wicks – Course Rating 10/10
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
“Excellent refresher, very informative. Thank you.”
Addy Mohammed – Course Rating 10/10
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.”
Cogent Online Training – March 2022
“This is the pharma cogent course “ronseal” excellent through the whole process”
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
VAT Reg. No GB842081055
Company Reg. No. 4469518
Phone: 01252 375362