Audit Training
Increasingly all operators in the pharmaceutical markets are subject to audits and inspections, developing a robust audit capability within your business is an invaluable tool in managing these visits. Whether you work to GDP or ISO standards, it is a requirement that audits are carried out either internally or at the premises of your key suppliers to confirm compliance. The role of the auditor is not only to confirm compliancy, but is key to the improvement of processes across the company. Internal or external process audits should be planned and carried out by trained personnel with a sound audit knowledge to enable them determine the effectiveness of the quality system against the standard or directive or to the procedures in place. Quality Systems also require an internal audit program, a properly trained member of your team will make these essential task more meaningful and of greater value to your business. We can provide a training program that give practical information on how to plan, conduct report and follow up both internal and supplier audits. Our courses are highly interactive and informative and can be tailored to your particular circumstances. If you are interested in an audit training course then please do contact us to discuss your requirements.
Why Consider Us for Your Audit Training?
We have a number of trained and experienced auditors from several disciplines who can provide relevant training for your business. We provide a personal and bespoke service to fit your needs.
Our Audit Training Includes
- An overview of Quality Systems and the 8 principals
- Plan, Do, Act, Check quality management principal
- An overview of Risk Assessment & Change Management
- Training and workshops on how to plan, perform and report the findings of a process audit
- Non-compliance reporting
- CAPA and CAPA review
Who Should Attend?
- Personnel who are responsible for the planning and implementing internal or external audits
- Management & Team Leaders who work within an quality driven environment and would like to improve practices
Upcoming Courses
Testimonials
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
Sandeep has a great knowledge of the subject “A good course”.
Thanks.
24/04/2019 – Guy Spires from PRS distribution
Very informative. Thank you.
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an
audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more
interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so
much from the past few days, more than I actually realised that I would. Thank you!” February 2021
“Very well presented and detailed course. A lot of my questions were answered.”
Anonymous – Course Rating 9/10
Very good content and well presented.
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny!
Pharmaceutical Wholesaler Client
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.”
Megan – Course Rating 10/10
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
Very impressed, covered the majority of topics.
James Weston – Orderline
“Brilliant training provided, answered all questions.”
Ashish Morar – Course Rating 10/10
“Very informative training day.”
“Highly recommended”
“Excellent refresher, very informative. Thank you.”
Addy Mohammed – Course Rating 10/10
Good knowledge and practical insight into the requirements.
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with
grace and patience – December 2020
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
“Excellent, personable and very informative”
Anonymous – Course Rating 10/10
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.”
Catherine Hodges – Course Rating 10/10
“Excellent delivery and trainer is very knowledgeable.”
Anonymous – Course Rating 10/10
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities.
Isatec on site training – Andrew King
“Covered all questions i had. I left with full knowledge on the topic.”
Anonymous – Course Rating 8/10
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.”
Philip Hodgkinson – Course Rating 10/10
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.”
Bill Castle – Course Rating 9/10
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
“A really useful day.”
Martin – Course Rating 10/10
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
“Excellent content and delivery. Answered all questions with good detail.”
Course Rating – 10/10
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“The training was informative, covering all areas.”
Anonymous – Course Rating 10/10
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
“The API training course provides a good framework foundation focused on API distribution.
I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me.
I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company.
.” Yu Wang, Donglun Ltd – API Training, July 2021
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees.
Overall I enjoyed the course and found it far less overwhelming than I expected.
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence.
Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
“Lot’s of information and keeps you engaged.”
Abbey Tullett – Course Rating 10/10
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.”
Abdirahman – Course Rating 10/10
“Good Training day, thank you.”
Course Rating 10/10
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.”
Cogent Online Training – March 2022
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
“Excellent training, thorough explanations and enjoyable throughout.”
David Lane – Course Rating 9/10
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.”
Kalpesh Patel – Course Rating 9/10
” Very interesting presentation which allowed me to gain a proper overview of the GDP process”
Jack – Course Rating 9/10
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.”
David Briggs – Course Rating 9/10
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged
interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in
terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout.
There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments
looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.”
Dr. Parry – Course Rating 10/10
“Excellent trainer, very informative.”
Anonymous – Rating 10/10
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life
scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
” There was a lot to take in, the course was very detailed”
John Sie Han Woag – Course Rating 9/10
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
“Excellent course and extremely practical.” Online Cogent, March 2021
We loved your training at Niche!
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’
Jon Barden
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement.
Shirley Clifton – Ashford and St Peters Hospital
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended”
Anonymous – Course Rating 9/10
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.”
Craig Buzzard – Course Rating 9/10
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.”
Anonymous – Course Rating 8/10
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.”
Andrew King – Course rating 9/10
“Great Presentation, very informative.”
Roshni Rutton-Patel – Course Rating 10/10
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“Very Informative. Great handouts to take away. Thanks”
Megan – Course Rating 10/10
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.”
Course Rating 6/10
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.
Isatec on site training – Bill Castle
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
VAT Reg. No GB842081055
Company Reg. No. 4469518
Phone: 01252 375362