Audit Training
Increasingly all operators in the pharmaceutical markets are subject to audits and inspections, developing a robust audit capability within your business is an invaluable tool in managing these visits. Whether you work to GDP or ISO standards, it is a requirement that audits are carried out either internally or at the premises of your key suppliers to confirm compliance. The role of the auditor is not only to confirm compliancy, but is key to the improvement of processes across the company. Internal or external process audits should be planned and carried out by trained personnel with a sound audit knowledge to enable them determine the effectiveness of the quality system against the standard or directive or to the procedures in place. Quality Systems also require an internal audit program, a properly trained member of your team will make these essential task more meaningful and of greater value to your business. We can provide a training program that give practical information on how to plan, conduct report and follow up both internal and supplier audits. Our courses are highly interactive and informative and can be tailored to your particular circumstances. If you are interested in an audit training course then please do contact us to discuss your requirements.
Why Consider Us for Your Audit Training?
We have a number of trained and experienced auditors from several disciplines who can provide relevant training for your business. We provide a personal and bespoke service to fit your needs.
Our Audit Training Includes
- An overview of Quality Systems and the 8 principals
- Plan, Do, Act, Check quality management principal
- An overview of Risk Assessment & Change Management
- Training and workshops on how to plan, perform and report the findings of a process audit
- Non-compliance reporting
- CAPA and CAPA review
Who Should Attend?
- Personnel who are responsible for the planning and implementing internal or external audits
- Management & Team Leaders who work within an quality driven environment and would like to improve practices
Upcoming Courses
Testimonials
Very good content and well presented.
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
“Very helpful, clear, and precise. Thank you.”
Rachel Wicks – Course Rating 10/10
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.”
Craig Buzzard – Course Rating 9/10
“Great Presentation, very informative.”
Roshni Rutton-Patel – Course Rating 10/10
” Very interesting presentation which allowed me to gain a proper overview of the GDP process”
Jack – Course Rating 9/10
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“A really useful day.”
Martin – Course Rating 10/10
A lot of valuable information to digest.
Thank you
Anna Drys – Oxford Hospital
“Covered all questions i had. I left with full knowledge on the topic.”
Anonymous – Course Rating 8/10
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny!
Pharmaceutical Wholesaler Client
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence.
Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
“Good Training day, thank you.”
Course Rating 10/10
Very impressed, covered the majority of topics.
James Weston – Orderline
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.”
Bill Castle – Course Rating 9/10
“Very well presented and detailed course. A lot of my questions were answered.”
Anonymous – Course Rating 9/10
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
” Very fun, interactive course. Trainer was very approachable.”
Farhan Masoud – Course Rating 9/10
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System.
During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service.
I would highly recommend PCL to any business for peace of mind and sound professional advice.
Ben Funnell
Director
Universal PS
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees.
Overall I enjoyed the course and found it far less overwhelming than I expected.
“A lot of valuable information to digest! Thank you.”
Anna Drys – Course rating 9/10
The day was fun and I enjoyed the review of GDP requirements!
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.”
Anonymous – Course Rating 8/10
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
“A very small group (2 of us attending) but this was excellent! Very interactive course, very informative. Gained a lot of information to take away. Thank you very much.”
Jane Lytwynchuk – Course Rating 10/10
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
Very informative and delivered well. It was a good introduction into a subject I haven’t dealt with before.
Jackie kept the course “light & breezy”
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.”
Cogent Online Training – March 2022
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
” There was a lot to take in, the course was very detailed”
John Sie Han Woag – Course Rating 9/10
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
“The training was informative, covering all areas.”
Anonymous – Course Rating 10/10
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.”
Matthew – Course Rating 10/10
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
“Many thanks to Brain the trainer”
Wagdi Moussa – Course Rating 9/10
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.
Isatec on site training – Bill Castle
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations.
Vicky Muir
QA/RA Manager
Vygon
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
We loved your training at Niche!
“Very Informative. Great handouts to take away. Thanks”
Megan – Course Rating 10/10
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.”
David Briggs – Course Rating 9/10
Very informative. Thank you.
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you.
Marie Wakeham – Course Rating 9/10
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended”
Anonymous – Course Rating 9/10
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“Very informative training day.”
“Highly recommended”
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities.
Isatec on site training – Andrew King
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.”
Abdirahman – Course Rating 10/10
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.”
Catherine Hodges – Course Rating 10/10
“Very informative and lots of opportunity to ask questions and speak with other people on the course.”
Megan – Course Rating 10/10
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
“Excellent from start to finish – 5 stars !”
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’
Jon Barden
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export”
Anonymous – Rating 9/10
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
“Excellent trainer, very informative.”
Anonymous – Rating 10/10
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.”
Course Rating 6/10
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
‘Really informative, knowledgeable and interactive. Would recommend.’
Rachel Bown
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life
scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
“Excellent training, thorough explanations and enjoyable throughout.”
David Lane – Course Rating 9/10
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.”
Suzi – Course Rating 8/10
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
“Lot’s of information and keeps you engaged.”
Abbey Tullett – Course Rating 10/10
“Very interactive, answered all my questions and pointers in the right direction.”
Ade – Course Rating 9/10
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an
audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more
interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so
much from the past few days, more than I actually realised that I would. Thank you!” February 2021
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“Very Informative and useful session”
Rahinatu – Course Rating 10/10
Get In Touch
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