by Ryan Watts | Oct 9, 2015 | Blog
Changes agreed to the community pharmacy contractual framework in September 2014 included amendment of the clinical audit and patient safety incident reporting requirements. The amended requirements will be detailed in an updated version of the PSNC and NHS Employers...
by Ryan Watts | Oct 9, 2015 | Blog
If your patient has inadvertently registered with another pharmacy, having been sent a promotional leaflet by another pharmacy what can you do ? Offer to assist them in undoing that (nomination for EPS can be reset on the patient’s request and you can assist...
by Ryan Watts | Oct 9, 2015 | Blog
Frequently we are asked to review distance selling pharmacy applications and often the author has included charging the customer for their delivery in their SOPs or their business plan. This is not allowed, as pharmacies are not permitted to charge for the delivery of...
by Ryan Watts | Oct 9, 2015 | Blog
Have you been told, often by your finance department that you must prepare for a new computer system? If so please ensure you raise a change control form and carry out a robust risk assessment . All too often the implementation does not run to plan and the results can...
by Ryan Watts | Oct 9, 2015 | Blog, WDA(H), WDA(H)
What does a WDA holder have to qualify & validate ? Their processes, procedures, equipment, packaging, transport, service providers etc. They have to calibrate equipment and temperature data loggers , balances etc. Validation, qualification and...
