Changes agreed to the community pharmacy contractual framework in September 2014 included amendment of the clinical audit and patient safety incident reporting requirements. The amended requirements will be detailed in an updated version of the PSNC and NHS Employers...

If your patient has inadvertently registered with another pharmacy, having been sent a promotional leaflet by another pharmacy what can you do ?   Offer to assist them in undoing that (nomination for EPS can be reset on the patient’s request and you can assist...

Frequently we are asked to review distance selling pharmacy applications and often the author has included charging the customer for their delivery in their SOPs or their business plan. This is not allowed, as pharmacies are not permitted to charge for the delivery of...