Blog

Getting to the root of the problem!

Here's the scenario: A customer has phoned to say that they have received an incorrect product. A quick investigation has been done and it has been established that the wrong product was despatched resulting in the customer being sent the correct product. Ok, so this...

An Insiders View to Pharmacy in the USA

Industry structure Pharmacies and drug stores in the states are engaged in the retailing business of four core product categories: prescriptions, over-the-counter (OTC) medications, toiletries and cosmetics, with the most important two segments being prescriptions and...

A Snapshot of the Pharmacy Leaders in the USA

Walgreen As of 2013, Walgreens Co. is the largest pharmacy chain with 8,582 locations in the United States, providing multichannel access (drugstore, mail, internet and telephone) to pharmacy and consumer goods, as well as health and wellness services. The company’s...