by Jackie (née Heneghan) Peck | Mar 11, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Regulation
CQC and The National Audit Office are bearing their teeth and are reporting on private providers who are over stating their performance, not delivering against their quality KPIs , are often understaffed and not providing an open and honest culture conducive to safe...
by Jackie (née Heneghan) Peck | Mar 11, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers, Regulation
The afternoon of the 24th of February was well spent with the spectacular view of stormy clouds over London’s roof tops to my left hand side out across London from the 5th floor of the MHRA Headquarters, and key MHRA personnel delivering key messages from the podium....
by Jackie (née Heneghan) Peck | Mar 5, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Regulation
As part of a recent project, I spent some time looking at community pharmacies in a particular area of London. Some areas I particularly focused on was the the level of customer service, the range of services available and the availability of a practice leaflet. In...
by Jackie (née Heneghan) Peck | Mar 5, 2014 | Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers
It is quite a common occurrence to receive a call from a new client enquiring about how to obtain a Wholesale Dealer’s License or WDL. First of all, I advise politely that the terminology has now changed to a Wholesale Distribution Authorisation or WDA(H) but...
by Jackie (née Heneghan) Peck | Mar 4, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers, Regulation
Do you want to have one? Is it worth the cost and effort? If you would like more information please contact [email protected] for an informal discussion. Or you may want to find out more about GDP and the Roles and Responsibilities of a” MHRA RP “? The...
by Jackie (née Heneghan) Peck | Mar 4, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers, Regulation
Are your surgeries applying for CQC registration? Do they need help with the application or SOPs or to prepare for their inspections? Do they need help with their staff training? If you want to get involved and are not sure what is involved, talk to Pharmacy...