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CQC and the National Audit Office

by Jackie (née Heneghan) Peck | Mar 11, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Regulation

CQC and The National Audit Office are bearing their teeth and are reporting on private providers who are over stating their performance, not delivering against their quality KPIs , are often understaffed  and not providing an open and honest culture conducive  to safe...

MHRA Hot topics in Advertising Seminar on Tuesday 25th February

by Jackie (née Heneghan) Peck | Mar 11, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers, Regulation

The afternoon of the 24th of February was well spent with the spectacular view of stormy clouds over London’s roof tops to my left hand side out across London from the 5th floor of the MHRA Headquarters, and key MHRA personnel delivering key messages from the podium....

Practice Leaflet for NHS Services

by Jackie (née Heneghan) Peck | Mar 5, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Regulation

As part of a recent project, I spent some time looking at community pharmacies in a particular area of London.  Some areas I particularly focused on was the the level of customer service, the range of services available and the availability of a practice leaflet. In...

Training – Responsible Person (RP) & Good Distribution Practice (GDP)

by Jackie (née Heneghan) Peck | Mar 5, 2014 | Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers

It is quite a common occurrence to receive a call from a new client enquiring about how to obtain a Wholesale Dealer’s License or WDL.  First of all, I advise politely that the terminology has now changed to a Wholesale Distribution Authorisation or WDA(H) but...

Wholesale Licences (WL)

by Jackie (née Heneghan) Peck | Mar 4, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers, Regulation

Do you want to have one? Is it worth the cost and effort? If you would like more information please contact [email protected] for an informal discussion. Or you may want to find out more about GDP and the Roles and Responsibilities of a” MHRA RP “? The...

CQC

by Jackie (née Heneghan) Peck | Mar 4, 2014 | Behind the scenes, Blog, Community Pharmacy, Pharmacy Brands, Pharmacy Suppliers, Regulation

Are your surgeries applying for CQC registration? Do they need help with the application or SOPs or to prepare for their inspections? Do they need help with their staff training? If you want to get involved and are not sure what is involved, talk to Pharmacy...
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Recent Posts

  • Communication from the GPhC regarding Regulatory Concerns
  • Professional Indemnity Insurance
  • FDA Warning Letters

Upcoming Courses

  • GDP/RP Cogent Gold Standard Online Training on 16 September 2025
  • GDP Audit Online Training on 1 October 2025 10:00 am
  • Licence Holder Training on 14 October 2025 10:00 am
  • GDP/RP Cogent Gold Standard Online Training on 21 October 2025
  • Export Online Training on 6 November 2025

MHRA Alerts & Recalls

Field Safety Notices: 1 to 5 September 2025
9 September 2025
Class 4 Medicines Defect Notification: Hikma Farmacêutica, Gemcitabine 2g/52.6ml concentrate for solution for infusion, EL(25)A/43
4 September 2025
Profemur Cobalt Chrome Modular Neck Hip Replacements: Higher than anticipated risk of revision surgery, metal-wear effects and component fracture (DSI/2025/005)
4 September 2025
Field Safety Notices: 25 to 29 August 2025
3 September 2025

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