Medicine Management and New Technologies

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog, Community Pharmacy

Pharmacy must shift from a product centric delivery culture to a customer and service centred culture. Pharmacy will succeed or fail in the future based on how well their services improve health outcomes. Pharmacy must see itself not as “A supplier of medicines” but...

“100 Hour “ Pharmacies

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog, Community Pharmacy

“100 Hour “ Pharmacies will not be a threat in the future however, do you feel under threat from a new pharmacy, possibly a “100 Hour”, jointly owned by the GPs in your nearest practice. What are  you planning to do to mitigate the risk to your pharmacy’s  goodwill?...

“Thinking fast and Slow “by Daniel Kahneman

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog, Community Pharmacy

As a fellow Pharmacist I tend to base my decisions mainly on system 2 thinking processes rather than system 1. System 1 is intuitive and effortless and is often built on hunches. System 2 requires work and it is based on deductive reasoning. “Thinking fast and slow...

Specific Mechanism

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog, Pharmacy Suppliers

When Poland, Latvia and others became members of the European Union, The Accession Treaty made a specific exemption to the free movement of goods in relation to pharmaceuticals. If any person intends to import or market a pharmaceutical product covered by the specific...

SPAM and Adverts

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog, Community Pharmacy, Pharmacy Suppliers

If you are going to publish any marketing materials or indeed marketing blogs, on your company website, in addition to the Search Engine Optimisation (SEO) tricks, think about SPAM. Your headline should be about the consumer to engage them and then lead into your...

Apps in Healthcare helping Compliance and Concordance

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog, Community Pharmacy, Pharmacy Suppliers

Apps can help companies to cement a positive digital brand; they can enhance their image and facilitate a collaborative relationship with their customers and patients. Apps such as “Well Doc’s Diabetes Manager “, allows patients to record and monitor their blood...

Community Pharmacy and KBIs

by Jackie (née Heneghan) Peck | Aug 9, 2012 | Blog

In your busy working day do you ever think about your Key Business Indicators (KBIs)? If not why not? Pharmacy consulting can help you determine these.  You need to have a clear strategic plan which feeds into your business plan which then drills down into staff’s Key...

Patient Group Directives (PGDs)

by Jackie (née Heneghan) Peck | Jul 13, 2012 | Blog

Have you ever been asked to authorise and sign a PGD? Would you know how to write one or what should be included in a PGD? Pharmacy Consulting Limited was asked to authorise a clients PGDs this month. General Points to remember:  Am I insured to sign off a PGD? And am...

Medicine Optimisation

by Jackie (née Heneghan) Peck | Jul 13, 2012 | Blog

Good communication between healthcare professionals is essential to keep patients safe. This is particularly true when patients are transferred between different care providers. Patients must be included in the dialogue where possible especially when their safety...

Generics Supplier Services?

by Jackie (née Heneghan) Peck | Jul 13, 2012 | Blog

As the shift in Pharmacy is to provide new and innovative services in additional to the traditional supply role, they are looking to all their suppliers including the Generic Suppliers to provide them with support. It is a given that the supply should be:  Reliable...