Licence Holder Training
Is your licence holder fully aware of their responsibilities?
Whilst it is common knowledge that the Responsible Person has a lot of responsibilities when named on the licence, the Licence holder is also named on the licence and also has responsibilities.
In some cases the Licence Holder may be someone in management who is a little more removed from the day to day activities of the business. The MHRA will expect to see the licence holder at the inspection, and they will expect them to know all their responsibilities.
We offer a short training session which has been created specifically for licence holders. We look at the legislation and what it means for the licence holder.
Do you know your responsibilities as the Licence Holder?
When you have an MHRA inspection, the inspectors will be expecting you to know all your responsibilities as the licence holder.
This course details your responsibilities, and has been designed for higher level managers and directors in the industry who may not be directly involved in the day to day running of the warehouse, to help them to obtain a more in-depth understanding of their roles and responsibilities as the licence holder.
Licence Holder Training Includes
During the course we will cover, but will not be limited to the key subject areas listed below.
- Responsibilities of the Licence Holder
- Responsibilities of the RP
- Comparison between the responsibilities of the Licence Holder and the RP
- Tasks which are the Licence Holder’s specific responsibility
Our Licence Holder Training is a 2 hour session that is hosted by one of our RPs in a small group.
Upcoming Courses
- Licence Holder Training on 5 November 2026 10:00 am
Testimonials
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with
grace and patience – December 2020
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.”
Catherine Hodges – Course Rating 10/10
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
I have really enjoyed the training. Zul is a very good communicator and very approachable. 🙂
“Very informative and lots of opportunity to ask questions and speak with other people on the course.”
Megan – Course Rating 10/10
Good knowledge and practical insight into the requirements.
Course was really good and informative – Cogent – April 2026
“Good Training day, thank you.”
Course Rating 10/10
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
“Very interactive, answered all my questions and pointers in the right direction.”
Ade – Course Rating 9/10
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
Lots of information and keeps you engaged.
Isatec on site training – Abbey Tullett
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“Many thanks to Brain the trainer”
Wagdi Moussa – Course Rating 9/10
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.”
Craig Buzzard – Course Rating 9/10
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement.
Shirley Clifton – Ashford and St Peters Hospital
“This is the pharma cogent course “ronseal” excellent through the whole process”
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
“Very clear, simple to follow. Interactive. Helpful.”
Ade – Rating 9/10
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
A BIG thank you! The course content was excellent and thoughtfully structured, making it both engaging and easy to follow.
– Cogent – May 2025
” There was a lot to take in, the course was very detailed”
John Sie Han Woag – Course Rating 9/10
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.”
Course Rating 6/10
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you.
Marie Wakeham – Course Rating 9/10
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export”
Anonymous – Rating 9/10
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
We loved your training at Niche!
“Excellent delivery and trainer is very knowledgeable.”
Anonymous – Course Rating 10/10
The day was fun and I enjoyed the review of GDP requirements!
“Very Informative and useful session”
Rahinatu – Course Rating 10/10
“Really well presented and explained. Have a much better understanding of a very involved subject.”
Vicky Stones 10/10
Very interesting presentation which allowed me to gain a proper overview of the GDP process.
Isatec on site training – Jack Shock
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
“Excellent trainer, very informative.”
Anonymous – Rating 10/10
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations.
Vicky Muir
QA/RA Manager
Vygon
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
“Very informative course. Well worth attending.”
Dave Smith 9/10
“Very helpful, clear, and precise. Thank you.”
Rachel Wicks – Course Rating 10/10
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System.
During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service.
I would highly recommend PCL to any business for peace of mind and sound professional advice.
Ben Funnell
Director
Universal PS
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an
audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more
interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so
much from the past few days, more than I actually realised that I would. Thank you!” February 2021
“Excellent course and extremely practical.” Online Cogent, March 2021
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence.
Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
“Great Presentation, very informative.”
Roshni Rutton-Patel – Course Rating 10/10
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
“Excellent content and delivery. Answered all questions with good detail.”
Course Rating – 10/10
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.”
David Briggs – Course Rating 9/10
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.”
Andrew King – Course rating 9/10
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
“Very well presented and detailed course. A lot of my questions were answered.”
Anonymous – Course Rating 9/10
“Excellent training, thorough explanations and enjoyable throughout.”
David Lane – Course Rating 9/10
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.”
Abdirahman – Course Rating 10/10
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.”
Anonymous – Course Rating 8/10
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
Very good content and well presented.
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.”
Matthew – Course Rating 10/10
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
“The API training course provides a good framework foundation focused on API distribution.
I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me.
I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company.
.” Yu Wang, Donglun Ltd – API Training, July 2021
Very informative. Thank you.
“Excellent refresher, very informative. Thank you.”
Addy Mohammed – Course Rating 10/10
‘Really informative, knowledgeable and interactive. Would recommend.’
Rachel Bown
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
“A very small group (2 of us attending) but this was excellent! Very interactive course, very informative. Gained a lot of information to take away. Thank you very much.”
Jane Lytwynchuk – Course Rating 10/10
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
“Excellent from start to finish – 5 stars !”
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
“Excellent, personable and very informative”
Anonymous – Course Rating 10/10
Another great session by Steve . Unlicenced Mediciens – October 2025
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
“Very Informative. Great handouts to take away. Thanks”
Megan – Course Rating 10/10
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.
Isatec on site training – Bill Castle
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.”
Suzi – Course Rating 8/10
“A really useful day.”
Martin – Course Rating 10/10
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
A lot of valuable information to digest.
Thank you
Anna Drys – Oxford Hospital
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
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Company Reg. No. 4469518
Phone: 01252 375362