Instilling “Quality-Conscience”

Instead of monitoring the signs around us of quality failure, such as the worrying observation that since the early 1990’s the number of product recalls reported by consumer product safety commissioners around the world has increased by almost 5 times, let us turn...

Managing Change in an Organisation

One of the most common non-conformities that I see when auditing against the GDP Guidelines (or, in a previous life as an ISO auditor) is the lack of documented management when it comes to change. Of course businesses need to be flexible and move within quickly...

Do Pharmacists need more prescriptive regulation?

Pharmacy is a highly regulated profession and occasionally pharmacists may face prosecution. Prosecuting pharmacists for dispensing errors has always been a rare case. The 2009 Elizabeth Lee case with a suspended 3-month prison sentence shook the confidence of...