Why does it take a group of patients and carers “CURE” under the lead of Julie Bailey, to hold the Regulators and, The Government to account.
A plethora of healthcare professionals, were involved and many must have been aware of the poor quality of care. Do you; turn a blind eye to, poor standards in your practice?
The recent public enquiry was announce by The Rt Hon Andrew Lansley CBE MP, as he felt it was a failure of the trust first and foremost but also a national failure of the regulatory and supervisory system. The role of all the above is to ensure quality, safe and effective patient care.
One previous report highlighted a “Culture of fear” which discouraged staff from reporting concerns.
One of the enquiry’s terms of reference was
“To examine the operation of the commissioning, supervisory and regulatory organisations and other agencies, including their monitoring role “
One key recommendation was that all service providers, regulatory and ancillary organisations in healthcare should consider the findings and recommendations and look to their own practice.
Patients Cases were heard
“Triage in A&E was undertaken by untrained staff”
How often do we have untrained staff working in our practice, or they may be trained but they have no record of it?
What training records do you have?
The previous report highlighted that:
“Management thinking during the period under review was dominated by financial pressures and achieving FT status, to the detriment of quality of care.”
Due to increasing pressure on the remuneration in pharmacy have you, taken your focus, away from professional standards? When did we last rotate stock or date check our stock?
How can you make it better and how do you audit, monitor and improve your practice?
Have you completed a patient survey this year?
Do you record complaints and incidents?
Do you investigate them and improve your SOPs?
Look at your Pharmacy standards, the culture and, your professional practice, create a baseline and set yourself goals to improve your standards.
If you are too busy, let Pharmacy Consulting help you.
We can help you with SOPs, Audit, and Training, preparing an application for a warehouse licence (WDA) or for a MHRA inspection of your WDA.
Check out our website www.pharmacyconsulting.co.uk for more information.