Licence Holder Training
Is your licence holder fully aware of their responsibilities?
Whilst it is common knowledge that the Responsible Person has a lot of responsibilities when named on the licence, the Licence holder is also named on the licence and also has responsibilities.
In some cases the Licence Holder may be someone in management who is a little more removed from the day to day activities of the business. The MHRA will expect to see the licence holder at the inspection, and they will expect them to know all their responsibilities.
We offer a short training session which has been created specifically for licence holders. We look at the legislation and what it means for the licence holder.
Do you know your responsibilities as the Licence Holder?
When you have an MHRA inspection, the inspectors will be expecting you to know all your responsibilities as the licence holder.
This course details your responsibilities, and has been designed for higher level managers and directors in the industry who may not be directly involved in the day to day running of the warehouse, to help them to obtain a more in-depth understanding of their roles and responsibilities as the licence holder.
Licence Holder Training Includes
During the course we will cover, but will not be limited to the key subject areas listed below.
- Responsibilities of the Licence Holder
- Responsibilities of the RP
- Comparison between the responsibilities of the Licence Holder and the RP
- Tasks which are the Licence Holder’s specific responsibility
Our Licence Holder Training is a 2 hour session that is hosted by one of our RPs in a small group.
Upcoming Courses
- Licence Holder Training on 10 June 2025 10:00 am
- Licence Holder Training on 14 October 2025 10:00 am
Testimonials
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with
grace and patience – December 2020
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“Excellent, personable and very informative”
Anonymous – Course Rating 10/10
“Excellent from start to finish – 5 stars !”
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
“Excellent refresher, very informative. Thank you.”
Addy Mohammed – Course Rating 10/10
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.”
Suzi – Course Rating 8/10
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged
interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in
terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout.
There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments
looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
“Excellent content and delivery. Answered all questions with good detail.”
Course Rating – 10/10
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
“Very Informative. Great handouts to take away. Thanks”
Megan – Course Rating 10/10
“Excellent training sessions provided. I have thoroughly enjoyed and learned in all sessions. Steven presented and taught the content very well and was very knowledgeable about all topics, and supported further with any adhoc questions through the training. Thank you :)” – Cogent RP Training – April 2024
Very good content and well presented.
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Lots of information and keeps you engaged.
Isatec on site training – Abbey Tullett
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.”
Course Rating 6/10
“Very well presented and detailed course. A lot of my questions were answered.”
Anonymous – Course Rating 9/10
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.”
Bill Castle – Course Rating 9/10
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.”
Catherine Hodges – Course Rating 10/10
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.”
Cogent Online Training – March 2022
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.”
Philip Hodgkinson – Course Rating 10/10
“Very clear, simple to follow. Interactive. Helpful.”
Ade – Rating 9/10
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
“Many thanks to Brain the trainer”
Wagdi Moussa – Course Rating 9/10
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
“Very informative training day.”
“Highly recommended”
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
“Very informative course. Well worth attending.”
Dave Smith 9/10
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.”
Megan – Course Rating 10/10
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an
audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more
interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so
much from the past few days, more than I actually realised that I would. Thank you!” February 2021
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
“Excellent course, trainer and material were superb.” – KT, Hameln Pharma Ltd – Cogent RP Training – April 2024
“Excellent trainer, very informative.”
Anonymous – Rating 10/10
“Excellent course and extremely practical.” Online Cogent, March 2021
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence.
Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
Very informative. Thank you.
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export”
Anonymous – Rating 9/10
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.”
Mr Sanjay Budhdeo – Course rating 10/10
“Very helpful, clear, and precise. Thank you.”
Rachel Wicks – Course Rating 10/10
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again.
Tracy Tollervey from CPG – Logistic.
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
” Very fun, interactive course. Trainer was very approachable.”
Farhan Masoud – Course Rating 9/10
We loved your training at Niche!
“The training was informative, covering all areas.”
Anonymous – Course Rating 10/10
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations.
Vicky Muir
QA/RA Manager
Vygon
Good knowledge and practical insight into the requirements.
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“Brilliant training provided, answered all questions.”
Ashish Morar – Course Rating 10/10
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
Very interesting presentation which allowed me to gain a proper overview of the GDP process.
Isatec on site training – Jack Shock
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny!
Pharmaceutical Wholesaler Client
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life
scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
“The API training course provides a good framework foundation focused on API distribution.
I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me.
I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company.
.” Yu Wang, Donglun Ltd – API Training, July 2021
“Nice Chap, explained everything in an easy to understand manner!”
Andrew Kruinlger – Course Rating 10/10
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
“A lot of valuable information to digest! Thank you.”
Anna Drys – Course rating 9/10
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
I found the course on Training to be a responsible person to be a very well thought and structured course which gave me the roles and resources to come away understanding the training given. It was very informative, topical and saved me time and money trying to wade through a minefield of work to become a responsible person – Jackie is highly qualified and delivers an excellent course, would highly recommend to anyone looking at wholesaling.
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.”
Matthew – Course Rating 10/10
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement.
Shirley Clifton – Ashford and St Peters Hospital
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
Sandeep has a great knowledge of the subject “A good course”.
Thanks.
24/04/2019 – Guy Spires from PRS distribution
” There was a lot to take in, the course was very detailed”
John Sie Han Woag – Course Rating 9/10
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
“Excellent delivery and trainer is very knowledgeable.”
Anonymous – Course Rating 10/10
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.”
David Briggs – Course Rating 9/10
Informative & Interactive. Thank you.
I have really enjoyed the training. Zul is a very good communicator and very approachable. 🙂
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
” Very interesting presentation which allowed me to gain a proper overview of the GDP process”
Jack – Course Rating 9/10
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.”
Andrew King – Course rating 9/10
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees.
Overall I enjoyed the course and found it far less overwhelming than I expected.
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
VAT Reg. No GB842081055
Company Reg. No. 4469518
Phone: 01252 375362