Pharmacy services – COPD screening

Community Pharmacists are well able to identify people at risk of Chronic Obstructive Pulmonary Disease at an early stage. More than half of people screened by pharmacies were identified at high risk of COPD. Throughout 2012 and 2013 the pilot screening finding was...

Identity Checks

Over the years there have been a number of warnings issued by the MHRA that inform organisations to be alert to callers impersonating their staff (the latest of these being the 1th February, 2015). Although these warnings are specific to the impersonation of MHRA...

When is more, less? – Standard Operating Procedures

During the course of our work we see many SOPs and often come across procedures that are difficult to read and do not clearly describe the procedure. A long SOP does not necessarily make it a good one! When writing an SOP it is worth thinking about what its purpose is...