Open courses
We have a wide range of courses and workshops to meet all your pharmacy or wholesaler training needs, all of which are designed to be highly interactive and informative.
Please click on the links below to see more details about our open courses:
- RP Cogent GDP Training
- Intro to GDP
- RPi Training
- Export Training
- Audit Training
- API and Clinical Trails Training
- Care Quality Commision Workshop
Our training courses run twice a month in major locations within the UK, including Ireland. Please see our training calendar for dates, locations and course content.
If you are interested in a course nearer to your location then please fill out the form below to contact us, as we may be able to run a bespoke or in-house course for larger groups.
Why consider using us?
PCL RPs, have been both ‘Employed’ and ‘Contract’ RPs for several companies and have a wealth of experience. We provide a personal and bespoke service to fit your needs. We are competitive and will come to your location if required, in addition to our scheduled courses.
We provide training packages & guidance on the following:
- Familiarisation and understanding of Good Distribution Practice (GDP) and the Orange guide.
- How to conduct regular audits of your procedures and policies and produce an action plan for any deviations.
- RP roles and responsibilities, including what can and cannot be delegated.
- Share best practice, current thoughts and up and coming changes
- Warehouse standards and compliance with the latest GDP guidelines.
- Management of complaints, incidents and root cause analysis.
- How to deal with a drug alerts and dummy recalls.
Who should attend?
The one day course will benefit:
- Quality managers
- Personnel in regulatory compliance
- Distribution & Warehouse staff
- Supply chain management
- Customer service
- Pharmacy team members who want to wholesale medicines
Testimonials
Very interesting presentation which allowed me to gain a proper overview of the GDP process. Isatec on site training – Jack Shock
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny! Pharmaceutical Wholesaler Client
“Excellent delivery and trainer is very knowledgeable.” Anonymous – Course Rating 10/10
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
I think the PCL course dovetails very well with wholesaling as it provides practical course material with a good eye to Quality Management, which is the concern of our company with the MHRA inspection process beginning soon.
The day was fun and I enjoyed the review of GDP requirements!
“Many thanks to Brain the trainer” Wagdi Moussa – Course Rating 9/10
A lot of valuable information to digest. Thank you Anna Drys – Oxford Hospital
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities. Isatec on site training – Andrew King
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.” Dr. Parry – Course Rating 10/10
Very good informative trainer, excellent delivery on a rather dull topic. Kept our interest well which helped with learning. Jackie answered every questions I had. Thank you
“Very interactive, answered all my questions and pointers in the right direction.” Ade – Course Rating 9/10
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
“Really well presented and explained. Have a much better understanding of a very involved subject.” Vicky Stones 10/10
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.” Philip Hodgkinson – Course Rating 10/10
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.” Craig Buzzard – Course Rating 9/10
“Very Informative. Great handouts to take away. Thanks” Megan – Course Rating 10/10
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.” Jennifer Kirby – Course Rating 9/10
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
“Lot’s of information and keeps you engaged.” Abbey Tullett – Course Rating 10/10
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
I found Pharmacy Consulting Ltd’s (PCL) input into the planning and installation of our ARX V Max extremely beneficial to the project. The senior consultant from PCL met with me, the ARX project manager, and members of my shop fitting team, and we discussed the new pharmacy planned layout from PCL’s automation experience. This was useful as having previously worked with robots, and also being a pharmacist he could provide valuable advice on where the machine outputs would be best positioned for the best workflow. He returned to the pharmacy when we were up and running and observed the processes that we had developed and spoke to all the staff and got a good feel of how we were working. Having read his subsequent report, all his ideas seemed to make sense and I shared his report with all of my staff and we successfully implemented the suggested changes.
“Excellent refresher, very informative. Thank you.” Addy Mohammed – Course Rating 10/10
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
“Excellent from start to finish – 5 stars !”
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.” Matthew – Course Rating 10/10
Sandeep has a great knowledge of the subject “A good course”. Thanks. 24/04/2019 – Guy Spires from PRS distribution
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement. Shirley Clifton – Ashford and St Peters Hospital
” There was a lot to take in, the course was very detailed” John Sie Han Woag – Course Rating 9/10
I have really enjoyed the training. Zul is a very good communicator and very approachable. 🙂
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
It was a great pleasure to deal with Pharmacy Consulting Ltd (PCL). I would recommend PCL to everyone especially young entrepreneurs about to embark upon owning their own pharmacy, be it in community pharmacy or Internet pharmacy. I valued the advice and motivation that PCL has given me to pursue my dreams. PCL’s knowledge in pharmacy regulation is vast and up to date and I will definitely use PCL again for my future projects
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.” Andrew King – Course rating 9/10
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.” Suzi – Course Rating 8/10
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
“Excellent training, thorough explanations and enjoyable throughout.” David Lane – Course Rating 9/10
“Excellent course and extremely practical.” Online Cogent, March 2021
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so much from the past few days, more than I actually realised that I would. Thank you!” February 2021
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
“Excellent training sessions provided. I have thoroughly enjoyed and learned in all sessions. Steven presented and taught the content very well and was very knowledgeable about all topics, and supported further with any adhoc questions through the training. Thank you :)” – Cogent RP Training – April 2024
John Finey was excellent & encouraged two-way training e.g. specific experiences the attendees had encountered in their working lives. 18/02/2020
“Brilliant training provided, answered all questions.” Ashish Morar – Course Rating 10/10
“A really useful day.” Martin – Course Rating 10/10
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
Pharmacy Consulting provided us with a very professional and efficient service over a number of extremely busy months. Not only were they flexible to our requirements but also to our workloads, time schedules and finances. Jackie Peck in particular was extremely aware of our needs and outcome requirements. For a small company such as ourselves this was invaluable. At all times Pharmacy Consulting kept us informed of any amendments, changes, monetary matters and as the client we felt it was a very professional service. The intended outcome was successfully achieved and the team at Pharmacy Consulting went above and beyond their duties as consultants for us. I cannot recommend them enough.
“Very Informative and useful session” Rahinatu – Course Rating 10/10
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future. Steven Davies Davies International Transport Limited
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
Good knowledge and practical insight into the requirements.
Very informative and delivered well. It was a good introduction into a subject I haven’t dealt with before. Jackie kept the course “light & breezy”
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.” Justin – Course Rating 9/10
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
Very impressed, covered the majority of topics. James Weston – Orderline
‘Really informative, knowledgeable and interactive. Would recommend.’ Rachel Bown
Since 2012 we have been using PCL for regulatory support, staff resourcing, training and general advice. We have consistently found that the whole team has a high level of technical competence, are always willing to get stuck in to help us and are able to come up with robust ideas to improve our systems. I would have no hesitation in recommending their services in any of these areas.
“Nice Chap, explained everything in an easy to understand manner!” Andrew Kruinlger – Course Rating 10/10
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
We loved your training at Niche!
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
Brilliant training provider, extremely helpful, knowledgeable and fantastic course delivery. 02/06/2020
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
Pharmacy consulting helped us to choose the robot that best suited our requirements and it can be added to at a later date, my regular locum has rescinded his notice as he cannot cope better with the volume of prescriptions we dispense and he gets to sit down to work !
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience. Abdirahamn Sheikh – Irmaan
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System. During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service. I would highly recommend PCL to any business for peace of mind and sound professional advice. Ben Funnell Director Universal PS
“Very helpful, clear, and precise. Thank you.” Rachel Wicks – Course Rating 10/10
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export” Anonymous – Rating 9/10
“Good Training day, thank you.” Course Rating 10/10
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees. Overall I enjoyed the course and found it far less overwhelming than I expected.
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’ Jon Barden
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.” Megan – Course Rating 10/10
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
“Covered all questions i had. I left with full knowledge on the topic.” Anonymous – Course Rating 8/10
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you. Marie Wakeham – Course Rating 9/10
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
The course covered all areas I was expecting and very well presented considering how it was delivered during the current situation. Clare Durbin 12/05/2020
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again. Tracy Tollervey from CPG – Logistic.
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong. I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena. As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
Jackie from PCL has the experience and ability to support new and existing pharmacy businesses unlike any other.
Thoroughly enjoyed the course! Meallad Davoud 05/05/2020
I am glad that I contacted Pharmacy Consulting Limited (PCL). Jackie Peck helped me in understanding all aspects of community and internet pharmacy. She was helpful in conducting survey, preparing business plan and negotiation with wholesalers etc. She was extremely approachable and provided invaluable advice. She was proactive in helping and was very flexible. I will highly recommend Pharmacy Consulting Limited to all especially young entrepreneurs. It is a money well spent.
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
” Very fun, interactive course. Trainer was very approachable.” Farhan Masoud – Course Rating 9/10