Open courses
We have a wide range of courses and workshops to meet all your pharmacy or wholesaler training needs, all of which are designed to be highly interactive and informative.
Please click on the links below to see more details about our open courses:
- RP Cogent GDP Training
- Intro to GDP
- RPi Training
- Export Training
- Audit Training
- API and Clinical Trails Training
- Care Quality Commision Workshop
Our training courses run twice a month in major locations within the UK, including Ireland. Please see our training calendar for dates, locations and course content.
If you are interested in a course nearer to your location then please fill out the form below to contact us, as we may be able to run a bespoke or in-house course for larger groups.
Why consider using us?
PCL RPs, have been both ‘Employed’ and ‘Contract’ RPs for several companies and have a wealth of experience. We provide a personal and bespoke service to fit your needs. We are competitive and will come to your location if required, in addition to our scheduled courses.
We provide training packages & guidance on the following:
- Familiarisation and understanding of Good Distribution Practice (GDP) and the Orange guide.
- How to conduct regular audits of your procedures and policies and produce an action plan for any deviations.
- RP roles and responsibilities, including what can and cannot be delegated.
- Share best practice, current thoughts and up and coming changes
- Warehouse standards and compliance with the latest GDP guidelines.
- Management of complaints, incidents and root cause analysis.
- How to deal with a drug alerts and dummy recalls.
Who should attend?
The one day course will benefit:
- Quality managers
- Personnel in regulatory compliance
- Distribution & Warehouse staff
- Supply chain management
- Customer service
- Pharmacy team members who want to wholesale medicines
Testimonials
John Finey was excellent & encouraged two-way training e.g. specific experiences the attendees had encountered in their working lives. 18/02/2020
Brilliant training provider, extremely helpful, knowledgeable and fantastic course delivery. 02/06/2020
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.” Dr. Parry – Course Rating 10/10
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
“The API training course provides a good framework foundation focused on API distribution. I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me. I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company. .” Yu Wang, Donglun Ltd – API Training, July 2021
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
I found the course on Training to be a responsible person to be a very well thought and structured course which gave me the roles and resources to come away understanding the training given. It was very informative, topical and saved me time and money trying to wade through a minefield of work to become a responsible person – Jackie is highly qualified and delivers an excellent course, would highly recommend to anyone looking at wholesaling.
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Jackie from PCL has the experience and ability to support new and existing pharmacy businesses unlike any other.
The course covered all areas I was expecting and very well presented considering how it was delivered during the current situation. Clare Durbin 12/05/2020
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
“Excellent course, trainer and material were superb.” – KT, Hameln Pharma Ltd – Cogent RP Training – April 2024
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
“Many thanks to Brain the trainer” Wagdi Moussa – Course Rating 9/10
It was a great pleasure to deal with Pharmacy Consulting Ltd (PCL). I would recommend PCL to everyone especially young entrepreneurs about to embark upon owning their own pharmacy, be it in community pharmacy or Internet pharmacy. I valued the advice and motivation that PCL has given me to pursue my dreams. PCL’s knowledge in pharmacy regulation is vast and up to date and I will definitely use PCL again for my future projects
” Very fun, interactive course. Trainer was very approachable.” Farhan Masoud – Course Rating 9/10
“A relaxed training environment, and competent instructions, enabled me to gain full knowledge of what i can expect for future MHRA inspections.” David Briggs – Course Rating 9/10
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement. Shirley Clifton – Ashford and St Peters Hospital
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.” Mr Sanjay Budhdeo – Course rating 10/10
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.” Cogent Online Training – March 2022
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong. I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena. As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
“Very well presented and detailed course. A lot of my questions were answered.” Anonymous – Course Rating 9/10
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
“Very clear, simple to follow. Interactive. Helpful.” Ade – Rating 9/10
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply. Isatec on site training – Bill Castle
“Excellent delivery and trainer is very knowledgeable.” Anonymous – Course Rating 10/10
“The training was informative, covering all areas.” Anonymous – Course Rating 10/10
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject. We looked long and hard for an industry expert in this field and we certainly found one in PCL. Andrew Fox DX (Group) plc
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence. Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
Pharmacy consulting helped us to choose the robot that best suited our requirements and it can be added to at a later date, my regular locum has rescinded his notice as he cannot cope better with the volume of prescriptions we dispense and he gets to sit down to work !
Steve was a great trainer. He was knowledgeable and ensured that pace was kept but that time was allowed to revisit anything. He ensured that everyone engaged, even when they were less than eager too. Cogent – December 2025
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future. Steven Davies Davies International Transport Limited
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
Good knowledge and practical insight into the requirements.
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“Very helpful, clear, and precise. Thank you.” Rachel Wicks – Course Rating 10/10
Lots of information and keeps you engaged. Isatec on site training – Abbey Tullett
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.” Bill Castle – Course Rating 9/10
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
Very good content and well presented.
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout. There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.” Abdirahman – Course Rating 10/10
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.” Matthew – Course Rating 10/10
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with grace and patience – December 2020
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Sandeep has a great knowledge of the subject “A good course”. Thanks. 24/04/2019 – Guy Spires from PRS distribution
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you. Marie Wakeham – Course Rating 9/10
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.” Catherine Hodges – Course Rating 10/10
I think the PCL course dovetails very well with wholesaling as it provides practical course material with a good eye to Quality Management, which is the concern of our company with the MHRA inspection process beginning soon.
“Really well presented and explained. Have a much better understanding of a very involved subject.” Vicky Stones 10/10
“Course was very informative and taught/explained very well.” Craig – Course Rating 9/10
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export” Anonymous – Rating 9/10
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
“Excellent course and extremely practical.” Online Cogent, March 2021
Thoroughly enjoyed the course! Meallad Davoud 05/05/2020
It was an absolute pleasure to meet with you and we are delighted given the extent of your contribution. There were many positive comments concerning your overall contribution. And as you are aware the workshops were exceptionally interesting for the audience. But also many colleagues made direct comments concerning your presentation which was rated as a highly clear and concise.
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so much from the past few days, more than I actually realised that I would. Thank you!” February 2021
“A really useful day.” Martin – Course Rating 10/10
“Covered all questions i had. I left with full knowledge on the topic.” Anonymous – Course Rating 8/10
” Very interesting presentation which allowed me to gain a proper overview of the GDP process” Jack – Course Rating 9/10
“Very interactive, answered all my questions and pointers in the right direction.” Ade – Course Rating 9/10
I want to thank you again for your successful presentation made in London to our Pharma Group Europe conference. Your detailed explanations for all the delegates were extremely interesting and enlightening. Our international participants from Germany, Austria, Switzerland and Romania expressed their praise and encouragement. Zdenek Schmittz- Pharma Group Europe
A BIG thank you! The course content was excellent and thoughtfully structured, making it both engaging and easy to follow. – Cogent – May 2025
Very informative. Thank you.
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
Just wanted to say thank you for the training last week, was education and fun, and it was great to be able to spend time with a professional auditor.
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.” Craig Buzzard – Course Rating 9/10
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny! Pharmaceutical Wholesaler Client
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience. Abdirahamn Sheikh – Irmaan
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.” Andrew King – Course rating 9/10
“Very Informative. Great handouts to take away. Thanks” Megan – Course Rating 10/10
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.” Philip Hodgkinson – Course Rating 10/10
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“Very informative course. Well worth attending.” Dave Smith 9/10
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.” Justin – Course Rating 9/10
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees. Overall I enjoyed the course and found it far less overwhelming than I expected.
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021

