Audit Training
Increasingly all operators in the pharmaceutical markets are subject to audits and inspections, developing a robust audit capability within your business is an invaluable tool in managing these visits. Whether you work to GDP or ISO standards, it is a requirement that audits are carried out either internally or at the premises of your key suppliers to confirm compliance. The role of the auditor is not only to confirm compliancy, but is key to the improvement of processes across the company. Internal or external process audits should be planned and carried out by trained personnel with a sound audit knowledge to enable them determine the effectiveness of the quality system against the standard or directive or to the procedures in place. Quality Systems also require an internal audit program, a properly trained member of your team will make these essential task more meaningful and of greater value to your business. We can provide a training program that give practical information on how to plan, conduct report and follow up both internal and supplier audits. Our courses are highly interactive and informative and can be tailored to your particular circumstances. If you are interested in an audit training course then please do contact us to discuss your requirements.
Why Consider Us for Your Audit Training?
We have a number of trained and experienced auditors from several disciplines who can provide relevant training for your business. We provide a personal and bespoke service to fit your needs.
Our Audit Training Includes
- An overview of Quality Systems and the 8 principals
- Plan, Do, Act, Check quality management principal
- An overview of Risk Assessment & Change Management
- Training and workshops on how to plan, perform and report the findings of a process audit
- Non-compliance reporting
- CAPA and CAPA review
Who Should Attend?
- Personnel who are responsible for the planning and implementing internal or external audits
- Management & Team Leaders who work within an quality driven environment and would like to improve practices
Upcoming Courses
Testimonials
“A lot of valuable information to digest! Thank you.”
Anna Drys – Course rating 9/10
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
“Very Informative and useful session”
Rahinatu – Course Rating 10/10
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you.
Marie Wakeham – Course Rating 9/10
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
“Steven ensured class participation and sharing of case studies within our group. Kept everyone motivated. It was interesting for me to see what my customers need to do to remain GDP compliant after delivering Imports and before collecting their Exports. ” – JS, Nippon Express (UK) Ltd, Cogent, January 2025
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
Very interesting presentation which allowed me to gain a proper overview of the GDP process.
Isatec on site training – Jack Shock
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future.
Steven Davies
Davies International Transport Limited
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.”
Philip Hodgkinson – Course Rating 10/10
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
“Excellent course, trainer and material were superb.” – KT, Hameln Pharma Ltd – Cogent RP Training – April 2024
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
“Very informative training day.”
“Highly recommended”
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience.
Abdirahamn Sheikh – Irmaan
Very good content and well presented.
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.”
Justin – Course Rating 9/10
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
“The training was informative, covering all areas.”
Anonymous – Course Rating 10/10
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life
scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
A lot of valuable information to digest.
Thank you
Anna Drys – Oxford Hospital
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.
Isatec on site training – Bill Castle
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’
Jon Barden
Sandeep has a great knowledge of the subject “A good course”.
Thanks.
24/04/2019 – Guy Spires from PRS distribution
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with
grace and patience – December 2020
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended”
Anonymous – Course Rating 9/10
“Really well presented and explained. Have a much better understanding of a very involved subject.”
Vicky Stones 10/10
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.”
Shirley Clifton – Course Rating 10/10
“Kim was able to give good examples, in order to understand. She would also ask us specific questions and if we didn’t understand she would word it in a different way which really helped me to understand GDP.”
Suzi – Course Rating 8/10
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
“Excellent training sessions provided. I have thoroughly enjoyed and learned in all sessions. Steven presented and taught the content very well and was very knowledgeable about all topics, and supported further with any adhoc questions through the training. Thank you :)” – Cogent RP Training – April 2024
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
“Training was well laid out and followed a great structure. The trainer was very very good and very attentive”
‘Really informative, knowledgeable and interactive. Would recommend.’
Rachel Bown
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.”
Dr. Parry – Course Rating 10/10
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.”
Jennifer Kirby – Course Rating 9/10
Lots of information and keeps you engaged.
Isatec on site training – Abbey Tullett
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny!
Pharmaceutical Wholesaler Client
Informative & Interactive. Thank you.
“Brilliant training provided, answered all questions.”
Ashish Morar – Course Rating 10/10
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject.
We looked long and hard for an industry expert in this field and we certainly found one in PCL.
Andrew Fox
DX (Group) plc
” Very fun, interactive course. Trainer was very approachable.”
Farhan Masoud – Course Rating 9/10
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
“Excellent refresher, very informative. Thank you.”
Addy Mohammed – Course Rating 10/10
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.”
Craig Buzzard – Course Rating 9/10
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
The day was fun and I enjoyed the review of GDP requirements!
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.”
Anonymous – Course Rating 8/10
“Very informative and lots of opportunity to ask questions and speak with other people on the course.”
Megan – Course Rating 10/10
Very impressed, covered the majority of topics.
James Weston – Orderline
“Course was very informative and taught/explained very well.”
Craig – Course Rating 9/10
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities.
Isatec on site training – Andrew King
“Very clear, simple to follow. Interactive. Helpful.”
Ade – Rating 9/10
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
“Lot’s of information and keeps you engaged.”
Abbey Tullett – Course Rating 10/10
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“Steve was really engaging and gave really good examples within industry and real life, Making the content relatable and understandable.” – MH, Kuehne+Nagel – Cogent RP Training – April 2024
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.”
Kalpesh Patel – Course Rating 9/10
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees.
Overall I enjoyed the course and found it far less overwhelming than I expected.
“Good Training day, thank you.”
Course Rating 10/10
“Very interactive, answered all my questions and pointers in the right direction.”
Ade – Course Rating 9/10
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
“A really useful day.”
Martin – Course Rating 10/10
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong.
I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena.
As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System.
During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service.
I would highly recommend PCL to any business for peace of mind and sound professional advice.
Ben Funnell
Director
Universal PS
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“Very well presented and detailed course. A lot of my questions were answered.”
Anonymous – Course Rating 9/10
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.”
Megan – Course Rating 10/10
” Very interesting presentation which allowed me to gain a proper overview of the GDP process”
Jack – Course Rating 9/10
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
“Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply.”
Bill Castle – Course Rating 9/10
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged
interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in
terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout.
There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments
looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
“Many thanks to Brain the trainer”
Wagdi Moussa – Course Rating 9/10
“This is the pharma cogent course “ronseal” excellent through the whole process”
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
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Company Reg. No. 4469518
Phone: 01252 375362