Open courses
We have a wide range of courses and workshops to meet all your pharmacy or wholesaler training needs, all of which are designed to be highly interactive and informative.
Please click on the links below to see more details about our open courses:
- RP Cogent GDP Training
- Intro to GDP
- RPi Training
- Export Training
- Audit Training
- API and Clinical Trails Training
- Care Quality Commision Workshop
Our training courses run twice a month in major locations within the UK, including Ireland. Please see our training calendar for dates, locations and course content.
If you are interested in a course nearer to your location then please fill out the form below to contact us, as we may be able to run a bespoke or in-house course for larger groups.
Why consider using us?
PCL RPs, have been both ‘Employed’ and ‘Contract’ RPs for several companies and have a wealth of experience. We provide a personal and bespoke service to fit your needs. We are competitive and will come to your location if required, in addition to our scheduled courses.
We provide training packages & guidance on the following:
- Familiarisation and understanding of Good Distribution Practice (GDP) and the Orange guide.
- How to conduct regular audits of your procedures and policies and produce an action plan for any deviations.
- RP roles and responsibilities, including what can and cannot be delegated.
- Share best practice, current thoughts and up and coming changes
- Warehouse standards and compliance with the latest GDP guidelines.
- Management of complaints, incidents and root cause analysis.
- How to deal with a drug alerts and dummy recalls.
Who should attend?
The one day course will benefit:
- Quality managers
- Personnel in regulatory compliance
- Distribution & Warehouse staff
- Supply chain management
- Customer service
- Pharmacy team members who want to wholesale medicines
Testimonials
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.” Cogent Online Training – March 2022
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
“A really useful day.” Martin – Course Rating 10/10
Lots of information and keeps you engaged. Isatec on site training – Abbey Tullett
Waisain Al-Shamary was a lovely tutor – she allowed people to contribute and she managed a couple of strong characters with grace and patience – December 2020
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.” Shirley Clifton – Course Rating 10/10
Sandeep has a great knowledge of the subject “A good course”. Thanks. 24/04/2019 – Guy Spires from PRS distribution
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.” Kalpesh Patel – Course Rating 9/10
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so much from the past few days, more than I actually realised that I would. Thank you!” February 2021
“Excellent, personable and very informative” Anonymous – Course Rating 10/10
“Good Training day, thank you.” Course Rating 10/10
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
The course covered all areas I was expecting and very well presented considering how it was delivered during the current situation. Clare Durbin 12/05/2020
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
“Very Informative. Great handouts to take away. Thanks” Megan – Course Rating 10/10
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
“This is the pharma cogent course “ronseal” excellent through the whole process”
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.” Matthew – Course Rating 10/10
“Brian is very thorough and very informative. Interactive too. A++++, Highly recommended” Anonymous – Course Rating 9/10
“Brilliant training provided, answered all questions.” Ashish Morar – Course Rating 10/10
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
Thoroughly enjoyed the course! Meallad Davoud 05/05/2020
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong. I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena. As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future. Steven Davies Davies International Transport Limited
Pharmacy Consulting provided us with a very professional and efficient service over a number of extremely busy months. Not only were they flexible to our requirements but also to our workloads, time schedules and finances. Jackie Peck in particular was extremely aware of our needs and outcome requirements. For a small company such as ourselves this was invaluable. At all times Pharmacy Consulting kept us informed of any amendments, changes, monetary matters and as the client we felt it was a very professional service. The intended outcome was successfully achieved and the team at Pharmacy Consulting went above and beyond their duties as consultants for us. I cannot recommend them enough.
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
“The API training course provides a good framework foundation focused on API distribution. I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me. I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company. .” Yu Wang, Donglun Ltd – API Training, July 2021
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’ Jon Barden
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout. There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject. We looked long and hard for an industry expert in this field and we certainly found one in PCL. Andrew Fox DX (Group) plc
“Very informative and lots of opportunity to ask questions and speak with other people on the course.” Megan – Course Rating 10/10
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement. Shirley Clifton – Ashford and St Peters Hospital
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees. Overall I enjoyed the course and found it far less overwhelming than I expected.
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny! Pharmaceutical Wholesaler Client
“Excellent delivery and trainer is very knowledgeable.” Anonymous – Course Rating 10/10
“Excellent content and delivery. Answered all questions with good detail.” Course Rating – 10/10
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply. Isatec on site training – Bill Castle
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.” Mr Sanjay Budhdeo – Course rating 10/10
“Great course from a knowledgeable trainer. Remote webinar worked perfectly and still enabled interaction and group discussion. Trainer was also extremely helpful with advice after the course was over. Would recommend to anyone” Cogent Online Training – April 2021
“Very well presented and detailed course. A lot of my questions were answered.” Anonymous – Course Rating 9/10
“Very helpful, clear, and precise. Thank you.” Rachel Wicks – Course Rating 10/10
I attended one of the first virtual GDP Responsible Person Cogent “Gold Standard” training sessions due to the Covid-19 social distancing requirements. regardless of the circumstances the training was well organised and delivered to the required standard. This is why I recommended my associates to utilise PCL. Thank you Ryan, Sally, Adel and Jackie. Goncalo Sousa – Quality Head UK at the Janssen Pharmaceutical Companies of Johnson & Johnson 05/05/2020
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
Very impressed, covered the majority of topics. James Weston – Orderline
“Very Informative and useful session” Rahinatu – Course Rating 10/10
I want to thank you again for your successful presentation made in London to our Pharma Group Europe conference. Your detailed explanations for all the delegates were extremely interesting and enlightening. Our international participants from Germany, Austria, Switzerland and Romania expressed their praise and encouragement. Zdenek Schmittz- Pharma Group Europe
‘Really informative, knowledgeable and interactive. Would recommend.’ Rachel Bown
I think the PCL course dovetails very well with wholesaling as it provides practical course material with a good eye to Quality Management, which is the concern of our company with the MHRA inspection process beginning soon.
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again. Tracy Tollervey from CPG – Logistic.
“I found this course much more interesting and accessible than i thought it would be. Nicely paced with enough information to be challenging and thought provoking but not overwhelming. A few of the initials could do with explaining though.” Jennifer Kirby – Course Rating 9/10
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.” Philip Hodgkinson – Course Rating 10/10
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.” Craig Buzzard – Course Rating 9/10
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System. During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service. I would highly recommend PCL to any business for peace of mind and sound professional advice. Ben Funnell Director Universal PS
“Excellent refresher, very informative. Thank you.” Addy Mohammed – Course Rating 10/10
Pharmacy consulting helped us to choose the robot that best suited our requirements and it can be added to at a later date, my regular locum has rescinded his notice as he cannot cope better with the volume of prescriptions we dispense and he gets to sit down to work !
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.” Course Rating 6/10
The day was fun and I enjoyed the review of GDP requirements!
“An ‘All-Inclusive’ Training” Pop Ohelga – Course Rating 10/10
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.” Abdirahman – Course Rating 10/10
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
The GPD session at PCL enabled me to focus on the really important things when it comes to getting your wholesale licence. Dawn structured the workshop in a very lively and interactive way so it is easy to follow and to use her ideas for your own business. It was very helpful, I decided to book the Audit training too.
“Excellent training sessions provided. I have thoroughly enjoyed and learned in all sessions. Steven presented and taught the content very well and was very knowledgeable about all topics, and supported further with any adhoc questions through the training. Thank you :)” – Cogent RP Training – April 2024
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.” Anonymous – Course Rating 8/10
Good knowledge and practical insight into the requirements.
“Very informative course. Well worth attending.” Dave Smith 9/10
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities. Isatec on site training – Andrew King
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
It was an absolute pleasure to meet with you and we are delighted given the extent of your contribution. There were many positive comments concerning your overall contribution. And as you are aware the workshops were exceptionally interesting for the audience. But also many colleagues made direct comments concerning your presentation which was rated as a highly clear and concise.
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you. Marie Wakeham – Course Rating 9/10
“Lot’s of information and keeps you engaged.” Abbey Tullett – Course Rating 10/10
John Finey was excellent & encouraged two-way training e.g. specific experiences the attendees had encountered in their working lives. 18/02/2020
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
I found Pharmacy Consulting Ltd’s (PCL) input into the planning and installation of our ARX V Max extremely beneficial to the project. The senior consultant from PCL met with me, the ARX project manager, and members of my shop fitting team, and we discussed the new pharmacy planned layout from PCL’s automation experience. This was useful as having previously worked with robots, and also being a pharmacist he could provide valuable advice on where the machine outputs would be best positioned for the best workflow. He returned to the pharmacy when we were up and running and observed the processes that we had developed and spoke to all the staff and got a good feel of how we were working. Having read his subsequent report, all his ideas seemed to make sense and I shared his report with all of my staff and we successfully implemented the suggested changes.
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.” Catherine Hodges – Course Rating 10/10
“Very interactive, answered all my questions and pointers in the right direction.” Ade – Course Rating 9/10
Since 2012 we have been using PCL for regulatory support, staff resourcing, training and general advice. We have consistently found that the whole team has a high level of technical competence, are always willing to get stuck in to help us and are able to come up with robust ideas to improve our systems. I would have no hesitation in recommending their services in any of these areas.
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
” There was a lot to take in, the course was very detailed” John Sie Han Woag – Course Rating 9/10
A lot of valuable information to digest. Thank you Anna Drys – Oxford Hospital