Understanding GPhC Guidance for Online Pharmacies
Our Understanding GPhC Guidance for Online Pharmacies – Online Training will give you an overview of the GPhC and CQC guidance governing online pharmacy businesses. Whether it’s a online doctor service or an online pharmacy service, this training will help you to understand how to implement the standards required for your business model. This training is beneficial for anyone looking to start an online pharmacy business. It is also ideal if you are an existing online pharmacy and looking to improve your standards and compliance. You will learn about risk management and what the common failings have been found with recent GPhC inspections so you can be proactive and successfully pass an inspection.
Why consider us for this training
The online pharmacy sector is now becoming a highly regulated area especially due to the rise in online pharmacy businesses starting over the last couple of years during the pandemic. Tighter regulations are in place also due to the recent poor inspections of these business models raising concerns of safety. This training will allow you to be inspection ready and compliant with all the up to date guidance and regulations. It will allow you to be proactive by learning what current short comings having been found by the regulators and how you can avoid them in your own business. Pharmacy Consulting Ltd has experienced trainers who have hands on experience with online pharmacy businesses so you will be trained by someone who has worked in this sector personally.
Our Understanding GPhC Guidance for Online Pharmacies Course Includes
- Understanding different online business models
- Overview of GPhC and CQC guidance
- Medicines Management
- Patient safety concerns
- Common failings of online pharmacies
- Findings of recent inspections
- What standards are being failed
- Who is responsible for what
- Q&A session
Upcoming Courses
Testimonials
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement. Shirley Clifton – Ashford and St Peters Hospital
GDP/RP Training
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
Informative and well laid out course
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
GDP/RP Training
We loved your training at Niche!
Petra PageNiche Generics
Ash our trainer was very knowledgeable, friendly and helped us greatly on our training course, highly recommended. 10/10
Cogent Gold Standard Training
“My experience working with Steven has been calm and reassuring. I have struggled to find specific requirements for API distribution from my previous consultant and the Green Guide. I start working with Steven shortly after taking an API training course at PCL, the consultation is beyond my expectation, he helps me identify my specific set of issues quickly and advise me how I should address them to achieve compliance. In the short time I am working with Steven gives me clarity that I have not managed from my previous consultant in months. Steven tirelessly explains the whole process to me which is of great benefit, I am much more aware what my issue are and what needs to done to address them. In my mind, Steven is like an guide and companion en-route to compliance, he asks the right questions, explains well and helps me find practical solution. His experience and problem solving skills shines through and makes consulting stress less and pleasant. ” Yu Wang, Donglun Ltd – PCL Consultancy Services
Consultancy Services
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Nicola Taylor from Survitec
“Excellent course and extremely practical.” Online Cogent, March 2021
Cogent - March 2021
“A very small group (2 of us attending) but this was excellent! Very interactive course, very informative. Gained a lot of information to take away. Thank you very much.” Jane Lytwynchuk – Course Rating 10/10
GDP & RP Training
Good knowledge and practical insight into the requirements.
Simon James
“Good Training day, thank you.” Course Rating 10/10
GDP & RP Training
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
David Jacobs from The DX
Informative and enjoyable. Lots of new avenues identified as resources. Thanks!
Chrissie Sharman - Caligorrx
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
GDP Training
“Index the presentation to be able to reference quicker – detailed key acronyms. Good course, very enlightening for understanding and questioning current processes within our company.” Craig Buzzard – Course Rating 9/10
GDP & RP Training
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
Excellent and Well Run Course
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.” Kalpesh Patel – Course Rating 9/10
GDP & RP Training
“The gem is the trainer’s real world prospect on MHRA Inspector’s expectations” Cogent Online Training – July 2021
Cogent - July 2021
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
Testimonial from Link Medical Limited, Bramshill
“Excellent, personable and very informative” Anonymous – Course Rating 10/10
Export Training
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
Testimonial from David Burns
“This is the pharma cogent course “ronseal” excellent through the whole process”
Cogent Responsible Person, December 2020
“The training was informative, covering all areas.” Anonymous – Course Rating 10/10
GDP & RP Training
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
Cogent Gold Standard Responsible Person Training
Very good content and well presented.
Andrew Galloway
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
Face to Face Training: Informative and Well Structured
Very interesting presentation which allowed me to gain a proper overview of the GDP process. Isatec on site training – Jack Shock
GDP/RP Training
“Wes was brilliant, encouraged us to be interactive and answered all the questions we posed. She was positive and patient. Fantastic trainer”
Cogent Responsible Person, December 2020
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
Cogent, Dec 2020
Great training session provided by Jackie. Could consider providing additional training material (sample forms and documents) for clients apart from the GDP guidelines.
Shish from SprinBio
“Excellent content and delivery. Answered all questions with good detail.” Course Rating – 10/10
GDP & RP Training
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so much from the past few days, more than I actually realised that I would. Thank you!” February 2021
Cogent Gold Standard Responsible Person Training
The course is very informative and comprehensive which covers all aspects of EU GDP guidelines.
Haidar Al-Bukhari
Very informative. Thank you.
Katie Wenlock - Link Medical
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
Phil LawesSuperintendent Pharmacist
Jackie is very knowledgeable, I have learnt so much from her in so little time. Thank you Jackie for being a fountain of knowledge!
Mahmuda Kahatun superintended pharmacist
“Very informative training day.” “Highly recommended”
Manus Mulligan
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong. I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena. As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
API and Clinical Trails Training
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
Testimonial from Raj Samra
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
Export Training - May 2021
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.” Dr. Parry – Course Rating 10/10
GDP & RP Training
“Excellent Audit training course presented by experienced RP and lots of useful interactions with participants.” – Audit Training, January 2025
Excellent Audit Training
“I really enjoyed the course and will recommend it highly to anyone planning to apply for WDA or training to become RP. The Tutor was very knowledgeable and experienced. I learnt so much from the training so I can only thank you.” Cogent Online Training – March 2022
Cogent (Online) - March 2022
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.” Megan – Course Rating 10/10
GDP & RP Training
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
Exceptional trainer with thorough knowledge
“Very Informative and useful session” Rahinatu – Course Rating 10/10
Export Training
The trainer was highly skilled and professional. We now feel very well informed and supported to start our critical GDP inspection.
From Frank Carter Asante
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.” Shirley Clifton – Course Rating 10/10
GDP & RP Training
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
Face to Face : Cogent Responsible Person Training
Very informative and delivered well. It was a good introduction into a subject I haven’t dealt with before. Jackie kept the course “light & breezy”
Gemma Carnie from Survitec
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.” Justin – Course Rating 9/10
GDP & RP Training
Lots of information and keeps you engaged. Isatec on site training – Abbey Tullett
GDP/RP Training
“Mr. Brian Lindsay has been a down to earth trainer. His approach to the GDP and training has been excellent, and i personally have gained a wealth of knowledge that made me appreciate what GDP actually means.” Mr Sanjay Budhdeo – Course rating 10/10
GDP & RP Training
“Enjoyed the course. Informative and interesting. Presented in an engaging way that encouraged questions and dialogue. Would recommend it to others” – Cogent Responsible Person Training – February 2024
Informative and Interesting
“The API training course provides a good framework foundation focused on API distribution. I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me. I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company. .” Yu Wang, Donglun Ltd – API Training, July 2021
API Training
“Excellent from start to finish – 5 stars !”
Cogent Gold Standard Responsible Person Training
“Very interactive, answered all my questions and pointers in the right direction.” Ade – Course Rating 9/10
GDP Training
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
Alastair Farquhar
” Very interesting presentation which allowed me to gain a proper overview of the GDP process” Jack – Course Rating 9/10
GDP Training
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’ Jon Barden
GDP/RP Training
“The training was concise to the point and left plenty of room for questions. 1 week later and already applying it to my day to day.” – Audit Training, September 2021
Audit Training
“Very informative and John was able to demonstrate a great knowledge of export. Having already completed Pharmacy Consulting’s GDP training, I was able to understand the content and what John was explaining in regard to export” Anonymous – Rating 9/10
Export Training
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
Bespoke CD Training - September 2024
“Well prepared and delivered presentations which were insightful, interesting and helpful to any new RP.” – January 2021
Cogent - January 2021
“This one day training package cover, including Good Distribution Practice (GDP) and Responsible Person (RP) roles and responsibilities, ‘packed a punch!’ Well structured, well delivered and interactive. Good value for money. Good day out overall.” Anonymous – Course Rating 8/10
GDP & RP Training
“Covered all questions i had. I left with full knowledge on the topic.” Anonymous – Course Rating 8/10
GDP & RP Training
“Very well presented and detailed course. A lot of my questions were answered.” Anonymous – Course Rating 9/10
GDP & RP Training
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
Cogent Gold Standard Responsible Person Training
“Very informative and lots of opportunity to ask questions and speak with other people on the course.” Megan – Course Rating 10/10
GDP & RP Training
Sandeep has a great knowledge of the subject “A good course”. Thanks. 24/04/2019 – Guy Spires from PRS distribution
GDP/RP Training
“Excellent delivery and trainer is very knowledgeable.” Anonymous – Course Rating 10/10
GDP & RP Training
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
Mustafa Bhaiji from Manton Pharmacy
Well structured and presented course. Puveshni was very knowledgeable in the field and benefited from her experience. Abdirahamn Sheikh – Irmaan
GDP/RP Training
“Excellent training, thorough explanations and enjoyable throughout.” David Lane – Course Rating 9/10
GDP & RP Training
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.” Catherine Hodges – Course Rating 10/10
GDP & RP
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject. We looked long and hard for an industry expert in this field and we certainly found one in PCL. Andrew Fox DX (Group) plc
Pharmaceutical Transportation
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Cogent Gold Standard Training
‘Really informative, knowledgeable and interactive. Would recommend.’ Rachel Bown
GDP/RP Training
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
Cogent - March 2021
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
Intro to RPi Role - Aug 2021
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Testimonial from Aditya, Dartford
” There was a lot to take in, the course was very detailed” John Sie Han Woag – Course Rating 9/10
Export Training
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
Testimonial from a Pharmacist Trainee
“Really well presented and explained. Have a much better understanding of a very involved subject.” Vicky Stones 10/10
Export Training
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
Michael OgundeleAderemi Healthcare Ltd.
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.” Philip Hodgkinson – Course Rating 10/10
GDP Training
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
James CulleyMosaic Pharma Ltd.
“Great delivery by Brian, thought his presentation was well spoken and easy to follow, impressed with his knowledge on tricky Q&A” – GDP, October 2023
GDP training from a knowledgeable trainer
“Good informative training, very helpful for the future.” GDP Online Training – May 2021
GDP Training - May 2021
The day was fun and I enjoyed the review of GDP requirements!
Nancy Nielson from Idis
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
Cogent Gold Standard Training
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.” Abdirahman – Course Rating 10/10
GDP Training
“Very informative course. Well worth attending.” Dave Smith 9/10
Export Training
“Very helpful, clear, and precise. Thank you.” Rachel Wicks – Course Rating 10/10
GDP & RP Training
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities. Isatec on site training – Andrew King
GDP/RP Training
“A really useful day.” Martin – Course Rating 10/10
GDP RP Training
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future. Steven Davies Davies International Transport Limited
Logistic Business
I have really enjoyed the training. Zul is a very good communicator and very approachable. 🙂
Sonia Garcia Scriano - Caligorrx
“Very Informative. Great handouts to take away. Thanks” Megan – Course Rating 10/10
Export Training
“I was a brilliant course and it opened my eyes. It gives me a platform to diversity my profile of practice.” Cogent Online Training – December 2021
Cogent (Online) - December 2021
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
VAT Reg. No GB842081055
Company Reg. No. 4469518
Phone: 01252 375362