Understanding GPhC Guidance for Online Pharmacies
Our Understanding GPhC Guidance for Online Pharmacies – Online Training will give you an overview of the GPhC and CQC guidance governing online pharmacy businesses. Whether it’s a online doctor service or an online pharmacy service, this training will help you to understand how to implement the standards required for your business model. This training is beneficial for anyone looking to start an online pharmacy business. It is also ideal if you are an existing online pharmacy and looking to improve your standards and compliance. You will learn about risk management and what the common failings have been found with recent GPhC inspections so you can be proactive and successfully pass an inspection.
Why consider us for this training
The online pharmacy sector is now becoming a highly regulated area especially due to the rise in online pharmacy businesses starting over the last couple of years during the pandemic. Tighter regulations are in place also due to the recent poor inspections of these business models raising concerns of safety. This training will allow you to be inspection ready and compliant with all the up to date guidance and regulations. It will allow you to be proactive by learning what current short comings having been found by the regulators and how you can avoid them in your own business. Pharmacy Consulting Ltd has experienced trainers who have hands on experience with online pharmacy businesses so you will be trained by someone who has worked in this sector personally.
Our Understanding GPhC Guidance for Online Pharmacies Course Includes
- Understanding different online business models
- Overview of GPhC and CQC guidance
- Medicines Management
- Patient safety concerns
- Common failings of online pharmacies
- Findings of recent inspections
- What standards are being failed
- Who is responsible for what
- Q&A session
Upcoming Courses
Please contact us for more details.
- Understanding GPhC Guidance for Online Pharmacies – Online Training on 11 June 2026
- Understanding GPhC Guidance for Online Pharmacies – Online Training on 9 September 2026
- Understanding GPhC Guidance for Online Pharmacies – Online Training on 10 December 2026
Testimonials
Having just completed the very informative API and Clinical Trail course (thank you Shankar) I was reminded of the traps we can fall into whereby we try to keep ourselves in our little boxes. At the MHRA symposium, I have heard several times comments such as:- “no, I’m not doing the GMP day as it’s not relevant to me” or “GDP? Oh, that doesn’t apply to us as we are manufacturers”. I am sure these comments were made well out of the earshot of MHRA personnel and on the face of it seem harmless enough, though clearly wrong. I truly believe that we should all expand our knowledge and understanding as much as possible, and certainly where there are crossovers with our speciality. For a Pharmacist or wholesaler, knowing more about GMP, APIs and Clinical Trials must be useful in our ability to fulfil our obligations in our own field. Yes, some aspects of GMP are very technical but there are big parts of it that can be used positively in the GDP arena. As my exasperated tutors used to say during my pharmacy degree, “you will only get the most out of the topic and excel, if you read around the subject”.
API and Clinical Trails Training
Again, I stress how much I appreciate all your help, both today and through the whole journey of us striving to obtain our WDA(H).
Michael OgundeleAderemi Healthcare Ltd.
“Excellent – Helpful. I was in a small group setting, so very informal and easy to ask questions.” Justin – Course Rating 9/10
GDP & RP Training
“Excellent and well run course, we covered a lot of information in a structured and detailed fashion. Steven our trainer, was super knowledgeable and always happy to interact with the group and answer questions during the sessions. Many Thanks” – Cogent RP Training – October 2024
Excellent and Well Run Course
“Very Informative course. I have learnt a lot of new information and the training was given in a relaxed environment. Thank you for making the learning as interesting as possible.” Megan – Course Rating 10/10
GDP & RP Training
“Excellent course and extremely practical.” Online Cogent, March 2021
Cogent - March 2021
Excellent content and delivery. After the GDP/RP training course I’m feeling informed and empowered to ensure compliance.
David Jacobs from The DX
“I really enjoyed the 3 days training, it has made me think about my new role and how I’m going to apply this knowledge and take it forward.” – January 2021
Cogent Gold Standard Responsible Person Training
“Very well presented and detailed course. A lot of my questions were answered.” Anonymous – Course Rating 9/10
GDP & RP Training
“Very Informative. Great handouts to take away. Thanks” Megan – Course Rating 10/10
Export Training
” Very fun, interactive course. Trainer was very approachable.” Farhan Masoud – Course Rating 9/10
GDP & RP Training
“Brilliant training provided, answered all questions.” Ashish Morar – Course Rating 10/10
GDP & RP Training
I am new to GDP and the trainer was very patient with my endless questions and answered them all with rounded practical answers that i can take back to my workplace and implement. Shirley Clifton – Ashford and St Peters Hospital
GDP/RP Training
“A lot of valuable information to digest! Thank you.” Anna Drys – Course rating 9/10
GDP Training
Kim was helpful at answering all my questions and advise on how to do things independently or with the help of PCL.
Testimonial from a Pharmacist Trainee
“Very informative course, well laid out and very educational throughout the whole course.” – Cogent RP Training, September 2024
Informative and well laid out course
“For someone with a bare minimal knowledge of WDA this course helped understand the legal, general and business complexities quite well.” Cogent Online Training – March 2021
Cogent - March 2021
“Great Presentation, very informative.” Roshni Rutton-Patel – Course Rating 10/10
GDP & RP Training
Good knowledge and practical insight into the requirements.
Simon James
“Covered all questions i had. I left with full knowledge on the topic.” Anonymous – Course Rating 8/10
GDP & RP Training
Very informative. Thank you.
Katie Wenlock - Link Medical
“Really enjoyed the training session over the last 3 days, John was a great presenter who did really well considering he had an audience from all over the UK…infact the world! I’m sure the face to face/classroom style presentation would have been more interactive as I certainly missed being able to bounce off others but this is no fault of John or the course contents. Learned so much from the past few days, more than I actually realised that I would. Thank you!” February 2021
Cogent Gold Standard Responsible Person Training
Lots of information and keeps you engaged. Isatec on site training – Abbey Tullett
GDP/RP Training
“RP training at PCL helped me to understand current MHRA guideline to fill my knowledge gap. The trainers are really experienced and updated with current pharmaceuticals wholesale regulations.” – January 2021
Cogent Gold Standard Responsible Person Training
“Really well presented and explained. Have a much better understanding of a very involved subject.” Vicky Stones 10/10
Export Training
“Excellent delivery and trainer is very knowledgeable.” Anonymous – Course Rating 10/10
GDP & RP Training
“A very small group (2 of us attending) but this was excellent! Very interactive course, very informative. Gained a lot of information to take away. Thank you very much.” Jane Lytwynchuk – Course Rating 10/10
GDP & RP Training
“Excellent trainer, very informative.” Anonymous – Rating 10/10
Export Training
“Very informative and lots of opportunity to ask questions and speak with other people on the course.” Megan – Course Rating 10/10
GDP & RP Training
“I would like to thank Brian for coming up to us – he made a difficult subject easy to understand and also helped us with real life scenarios – not just following the curriculum, which whilst hurt our timescales – was much more beneficial for us.” Cogent (Face to Face) Training – November 2021
Cogent (Face to Face Training)- November 2021
“Lot’s of information and keeps you engaged.” Abbey Tullett – Course Rating 10/10
GDP Training
Jackie’s training delivery was excellent, very detailed but also relaxed. She demonstrated outstanding SME knowledge delivered at a steady pace & I would fully recommend this training to others – GDP Auditor training 21.01.2026
GDP Auditor training
“Steve is a fantastic trainer with a wealth of knowledge and the ability to be able to apply that knowledge to real life situations. Fantastic course extremely well delivered. Thank you.” – MM, Kuehne+Nagel – Cogent RP Training – April 2024
Fantastic course extremely well delivered
We loved your training at Niche!
Petra PageNiche Generics
Sandeep has a great knowledge of the subject “A good course”. Thanks. 24/04/2019 – Guy Spires from PRS distribution
GDP/RP Training
“The trainer was knowledge and answered all questions thrown at him. Training was interactive and everyone engaged. Thank you Steve for a wonderful training session.” Introduction to the RPI Role – August 2021
Intro to RPi Role - Aug 2021
“I am new to GDP and the trainer is very patient with my endless questions and has answered them all with rounded practical answers, that I can take back to my workplace and implement it.” Shirley Clifton – Course Rating 10/10
GDP & RP Training
“Very informative training day.” “Highly recommended”
Manus Mulligan
Both Jackie and Sandeep made it really easy to understand the content – they encouraged discussion but also made sure that focus was given to areas specific to the attendees. Overall I enjoyed the course and found it far less overwhelming than I expected.
Cogent Gold Standard Training
Very informative and delivered well. It was a good introduction into a subject I haven’t dealt with before. Jackie kept the course “light & breezy”
Gemma Carnie from Survitec
Pharmacy Consulting has been performing consultancy work for Vygon for several years, during that time they have provided us with a very professional and efficient service. PCL helped Vygon obtain their original Wholesale Dealers Licence and have provided Responsible Person (RP) support to our Quality Team ever since. PCL guided us successfully through our MHRA inspection. More recently, Jackie delivered GDP update training sessions for me and my deputy when I started in my new role as Head of QA/RA. I would recommend PCL to any organisation that needs support in their pharmaceutical operations. Vicky Muir QA/RA Manager Vygon
Testimonial from Vygon
“It is always difficult to provide and undertake virtual training. Wes did well getting through all the material and encouraged interaction among the group. This was difficult but at times good discussion did open up. There were no technical difficulties in terms of the training provision, and everything ran to time, if not a bit quicker than expected. I did enjoy it and remained engaged throughout. There was a lot of content and to begin with I felt a little overwhelmed and anxious about the five assessments looming at the end. However Wes reassured us that we had the info we would be needing and rather than worry about taking notes, better to listen and take in the lesson. Which worked. I gained some useful insights which I will take back to work. I go back feeling much better equipped to aid the RP with our QMS.” November 2020
Cogent Gold Standard Responsible Person Training - Nov 2020
We contracted PCL provide us with help and guidance and training, relating to pharmaceutical transportation, we found Jackie and her team to be helpful, knowledgeable and pragmatic in their advice. The training sessions went well and were very useful in helping us understand the subject. We looked long and hard for an industry expert in this field and we certainly found one in PCL. Andrew Fox DX (Group) plc
Pharmaceutical Transportation
“Well structured and presented course. Puveshni was very knowledgeable in the field and benefited her experience.” Abdirahman – Course Rating 10/10
GDP Training
Very informative. Was hesitant about attending but very happy I did. Jackie was excellent.
Testimonial from Raj Samra
“Felt that the trainer was exceptional and had a thorough knowledge of the Regulations, course and Pharma industry as a whole. Would love to do the RPi course with him” – NK, Ceva Logistics – Cogent RP Training, May 2024
Exceptional trainer with thorough knowledge
“The training was informative, covering all areas.” Anonymous – Course Rating 10/10
GDP & RP Training
Pharmacy Consulting have provided us with a prompt and professional service, including advice, GDP training and helping us with a robust customised Quality System. During this time they have been committed to fully understanding our company needs and have consistently delivered excellent service. I would highly recommend PCL to any business for peace of mind and sound professional advice. Ben Funnell Director Universal PS
Testimonial from Universal PS
‘Really informative, knowledgeable and interactive. Would recommend.’ Rachel Bown
GDP/RP Training
“One of the best Teams training sessions I have attended. It was clear, concise and pitched at the right level. The trainer was extremely knowledgeable, articulate and presented the subject well.” – DW, University Hospitals Birmingham, CD Training – September 2024
Bespoke CD Training - September 2024
Dawn ran a very informative session about GDP guidance and the role of the Responsible Person. This helped me understand further about my role as the Responsible Person and how to stay 100% compliant according to the guidelines. I also picked up key points on what to look for when looking at potential suppliers and warehouse facilities. All together an excellent session, worth every penny! Pharmaceutical Wholesaler Client
GDP/RP Training Course
Another great session by Steve . Unlicenced Mediciens – October 2025
Perfect as Always!
“Really enjoyed the course yesterday and felt I got a lot from attending. Knowledge will be transferable to my role, as it progresses in new areas. Material was to a high standard and Jackie was a good, knowledgeable presenter.” Export Online Training – May 2021
Export Training - May 2021
“Very interactive, answered all my questions and pointers in the right direction.” Ade – Course Rating 9/10
GDP Training
“Very efficient and effective. Covered all areas of training.” – John Elliott KWE
GDP/RP Training
Very useful day with a good overview of MHRA GMP & GDP process, procedures and roles and responsibilities. Isatec on site training – Andrew King
GDP/RP Training
As a busy family run logistics business we are really grateful for the expertise of Pharmacy Consulting who came alongside us, pulling out all the stops to meet tight deadlines and helping us to elevate the standard of our Quality System. Thanks to the assistance of Jackie and her team, we are now able to satisfy the exacting standards of larger pharmaceutical wholesalers thereby improving our offerings to our clients and opening up new avenues for our business in the future. Steven Davies Davies International Transport Limited
Logistic Business
“Course was very informative and taught/explained very well.” Craig – Course Rating 9/10
GDP Training
Jackie has the experience and ability to support new and existing pharmacy businesses unlike any other.
Phil LawesSuperintendent Pharmacist
“Very Informative and useful session” Rahinatu – Course Rating 10/10
Export Training
“MHRA GDP guidelines are numerous and specific and potentially serious if not followed. The training went through each point in a common sense way, so the guidelines have appeared far more admirable and attainable.” Philip Hodgkinson – Course Rating 10/10
GDP Training
I found the information very useful and interesting. I will use the information given in the future for orders I do and also to check all relevant procedures that are needed.
Nicola Taylor from Survitec
“The training was well presented and interaction with other participants was encouraged and helpful. I attended the online course previously but this was far superior and was very helpful in giving me information and advice that I would not have received from the online course. Very enjoyable!” – RL, Health Grove Ltd, November 2024
Face to Face : Cogent Responsible Person Training
Very impressed, covered the majority of topics. James Weston – Orderline
GDP Training
Very good overview of GDP requirements which has given me a much better understanding of client requirements for the services and products we supply. Isatec on site training – Bill Castle
GDP/RP Training
“The API training course provides a good framework foundation focused on API distribution. I only wish I had found the API course much earlier, it would have saved me months of puzzling on some issues relating API importation and distribution. I am a novice when it comes to Medicinal product regulatory compliance. For months I have been rolling in the Green Guide but the Green Guide focuses mostly on Finished Form medicine, so I end up with just as many questions at the beginning, albeit a different set of questions. The API course finally answers my fundamental questions on API distribution, and yes I have a plenty of Q&A time with the trainer which is of great benefit to me. I am so pleased with the API course, I immediately start working with one of their consultants on specific issues I face in my company. .” Yu Wang, Donglun Ltd – API Training, July 2021
API Training
“Very informative and very helpful. Brian was very professional and very patient with our numerous questions. Thank you.” Catherine Hodges – Course Rating 10/10
GDP & RP
Jackie has proved to be a very knowledgeable and professional recruitment consultant, All communications have been very professional and I would not hesitate to recommend Jackie.
James CulleyMosaic Pharma Ltd.
“The course was very informative and delivered by Brian in a positive way with lots of examples, to help understand the various topics.” Kalpesh Patel – Course Rating 9/10
GDP & RP Training
A lot of valuable information to digest. Thank you Anna Drys – Oxford Hospital
GDP/RP Training
“Excellent training sessions provided. I have thoroughly enjoyed and learned in all sessions. Steven presented and taught the content very well and was very knowledgeable about all topics, and supported further with any adhoc questions through the training. Thank you :)” – Cogent RP Training – April 2024
Excellent Training Sessions
“Excellent refresher, very informative. Thank you.” Addy Mohammed – Course Rating 10/10
GDP Training
“Very helpful, clear, and precise. Thank you.” Rachel Wicks – Course Rating 10/10
GDP & RP Training
“The training was very informative and well-structured. I found it to be both engaging and relevant to my role. The material was clear, and the examples provided were helpful in understanding the key concepts. I especially appreciated the practical application tips shared. Brian did an excellent job of explaining complex topics in an easy-to-understand manner. The pace was just right, and the interactive elements kept the session engaging. I`m so glad I`ve decided to have the training face to face, it really makes a difference in terms of engagement.” – Cogent RP Training – November 2024
Face to Face Training: Informative and Well Structured
” Very useful day with a good overview of MHRA GMP and GDP process, procedures and roles and responsibilities. Thank you Jackie.” Andrew King – Course rating 9/10
GDP Training
Pharmacy consulting helped us to map our warehouse and also to map our new pharmacy fridge they were much cheaper that the other quotes we had and they also trained up the staff on the cold chain SOPs we had jointly written. Thank you Jackie for all your help!
Testimonial from Aditya, Dartford
Very good content and well presented.
Andrew Galloway
Pharmacy Consulting has helped manage our Company through all GDP compliance and RP training requirements, It is a pleasure to work with such a dedicated team. 10/10 –
Cogent Gold Standard Training
‘Really clear and concise and very helpful to point out how much work is still required of us. A great start to the RP journey.’ Jon Barden
GDP/RP Training
“As a nurse adviser I wasn’t sure of the relevance to my role. It was interesting and I learned a lot.” Course Rating 6/10
GDP & RP Training
“The training was well structured and everything covered was relevant and will be easily applied to our working environment. The trainers were very knowledgeable and ensured there was interaction from the group throughout. The time length of the course was perfect and this helped with keeping the group engaged. Would highly recommend this course/structure.” – VR – UHB NHS Logistics, CD Training, September 2024
CD Training - Well Structured and Relevant
Very informative, Jackie created a relaxed atmosphere which was conducive to active participation of the whole group. Jackie also provided a summary of the recent MHRA convention which was very beneficial.
Testimonial from David Burns
“An excellent course with almost 1/1 training. Interactive, knowledgeable trainer. Excellent venue.” Dr. Parry – Course Rating 10/10
GDP & RP Training
This session has been very informative and an eye opener. Jackie was excellent in her delivery.
Mustafa Bhaiji from Manton Pharmacy
A very informative overview of GDP and the role of the RP. Great to be able to discuss GDP issues with Brian and with others on the course.
Alastair Farquhar
The day was fun and I enjoyed the review of GDP requirements!
Nancy Nielson from Idis
A BIG thank you! The course content was excellent and thoughtfully structured, making it both engaging and easy to follow. – Cogent – May 2025
Engaging and Easy to Follow
” There was a lot to take in, the course was very detailed” John Sie Han Woag – Course Rating 9/10
Export Training
Pharmacy Consulting have provided our business with excellent support, advice and training with regard to obtaining Wholesale Dealers Authorisation following the implementation of European Commission Guidelines of 5 November 2013 on Good Distribution Practice, 2013/C 343/01. I would like to personally thank Dawn and her team for her personal assistance in securing the authorisation.
Testimonial from Link Medical Limited, Bramshill
“Nice Chap, explained everything in an easy to understand manner!” Andrew Kruinlger – Course Rating 10/10
GDP & RP Training
/”Very informative and put in an easy to understand way. The course was explained so I can say i left feeling that I understood my role going forward. Thank you. Marie Wakeham – Course Rating 9/10
GDP & RP Training
“Excellent content and delivery. Answered all questions with good detail.” Course Rating – 10/10
GDP & RP Training
“The trainer Wes was amazeballs. She showed deep knowledge in the subject matter and was very engaging”
Cogent Gold Standard Responsible Person
“Excellent from start to finish – 5 stars!” Cogent Online Training – February 2021
Cogent - February 2021
“Good training, has given me more insight as an RP. Would recommend new RP’s to have this training.” Matthew – Course Rating 10/10
GDP & RP Training
Our trainer Jackie was extremely knowledgeable and very interesting. If I ever require help or further assistance, I would not hesitate to contact Jackie and I would certainly recommend her for the services as a consultant and higher knowledge.
Cogent Gold Standard Training
I attended the GDP Responsible Person Cogent “Gold Standard” training course and found it very informative, the trainer was very knowledgeable and answered all questions to a high standard, I learnt all aspects of GDP and gained knowledge that will help me greatly within my role at work and in an RP Role. 10/10
Cogent Gold Standard Training
The training was delivered in a relaxed and friendly atmosphere. The elements of the training were explained in a clear and concise manner and the course was tailored around your individual requirements. The day was enjoyable and I would not hesitate to use your company again. Tracy Tollervey from CPG – Logistic.
Testimonial from CPG -Logistic trainee
“As participants, we were all able to interact, engage and shared a worth of knowledge and opinion from various industries. This made the sessions very informative, valuable and interesting.”
Cogent, Dec 2020
Our trainer Jackie was extremely knowledgeable and the way how the material was presented was very interesting. I found her also very helpful, explaining every questions and doubts perfectly. I would highly recommend Jackie as a trainer and also as a consultant.
Cogent Gold Standard Training
Get In Touch
Get In Touch
Head Office
Address:
Wellesley House
10 Eelmoor Road
Farnborough
Hampshire
GU14 7QN
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Company Reg. No. 4469518
Phone: 01252 375362