‘Who is our customer?’ sounds like a silly question. Someone walks into my pharmacy presenting a prescription, it’s obvious isn’t it? Well yes and no, if the prescription is for that person then they certainly are a customer, but if the person is the patient’s...

So how do you do your bona fides checks on new customers and new suppliers? Do you know where your medicines are being exported to or ending up and what responsibilities do you have? News this week of the FDA sending marshalls into a pharmaceuticals company and...

As pharmacies grow and become starter and integrate technology into the dispensing process, robotics pharmacies like Willach will continue to grow.  Statistics released this week from Willach show that they are on track to have 800 systems installed in Australia by...

As some vaccinations moved to delivery through the community pharmacy network, GP groups are vocal in opposing such a move.  Doctors are on record stating that pharmacists were not trained for appropriate counselling and what to do in the event of adverse reactions. ...

In a recent Government tender for a report on the National Medical Stockpile, the Government has stated that all data must remain within the boundaries of Australia.  National security was cited as the main issue.  Therefore, tenderers would need to consider where...

As usage of e-cigarettes rise and they are continually being marketed as a method to aid quitting, the National Health and Medical Research Council (NHMRC) has issued a statement stating there is “insufficient evidence” whether the devices helped people quit or were...

The drug ‘Ice’ is all over the news here in Australia as recent figures show a doubling in its use over the last 12 months.  It is a destructive highly addictive amphetamine and concern is a point where appropriate funding is being sought within the budget to protect...

The current system in Australian for patients on OMT is a user pays system and there is currently talk to suggest that by providing a free service to patients would boost adherence.  There are reports that many patients often forego their daily treatment for other...

In Australia, pharmaceutical product exports have dropped $1.4b since 2012 yet the nation has a skilled labour force, existing infrastructure and a reputation for safe manufacturing.  How as a nation are we not competitive? Are we not entrepreneurial? Are we the...

And so it goes on … the public outcry to the community pharmacy regulations is under question. Whilst nearly all within the industry oppose any potential changes there are many external parties endorsing such change.  Many of those pushing for change particularly like...